At Entertainment Partners we help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world while fostering a work environment with the nimbleness of a start-up but the stability of a blue chip. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so....

We are looking for a Temporary Support Specialist who will be assisting with annual 1099 reporting. This person will be working with EP clients and EP Account Management teams to facilitate clients’ 1099 filings to vendors and to the IRS using SmartAccounting, Vista, Global Vista, and Vista 5.

KEY RESPONSIBILITIES

• Print and mail clients’ 1099s using EP’s accounting systems: SmartAccounting, Vista, Global Vista, and Vista 5.

• Use the IRS Filing Information Returns Electronically (FIRE) upload site to submit clients’ 1099 and monitor the site for any failures or errors. Make corrections to failed files and resubmit ensuring each file is submitted successfully.

• Understand how the systems need to be setup for 1099 Tax Reporting and be able to identify when and where there Is an incorrect setup and proactively work with client to make the corrections in their accounting system.

• Provide general first line support for EP Clients regarding 1099 Tax Reporting setup, printing 1099s, and IRS filing.

• Keep detailed excel tracker of 1099 work orders and billing information for all work performed.

• Monitor the Salesforce 1099 Queue and respond to client inquiries timely and accurately.

• Record all client correspondence in Salesforce in real time, clearly and with quality detail. Always summarizing the issue and solution in the Salesforce case.

• Perform short-term data analysis utilizing system knowledge, Salesforce, Knowledge Base articles, reports and other system-generated output.

• Demonstrate a high level of professionalism, always showing respect for the client and for fellow employees.

• Create Knowledge Base articles (KB’s) based on escalations, new situations and general knowledge situations encountered in working with client issues and EP accounting programs. KB’s are for use of EP Personnel and EP clients if applicable.

• Participate in regularly scheduled Team meetings.

• Support and embrace EP CSE behaviors.

• Support EP Core Values

• Support EP Mission Statement

• Support fellow employees

JOB REQUIREMENTS/QUALIFICATIONS NEEDED

• College degree or equivalent work experience

• Customer Service Experience

• Proficiency with Windows and Mac

• Proficient in Microsoft Word, Excel, Outlook