Event Management helps the UVA community achieve their event goals by providing the place, resources, and connections needed to safely and thoughtfully bring people together.

The 1515 Program Assistant will support the general operations of 1515. 1515 Program Assistants will provide front-line customer service and reception for students, faculty, staff, and visitors. The Assistants will complete specific projects and duties in support of the day-to-day operations of the office.
Program Assistants will be required to assist with all departmental functions and at all locations as required. Assistants will be scheduled for several hours during the day and evening, Sunday through Saturday, and hours may vary based on the student’s class schedule.

Responsibilities:

• Provide exceptional customer service to all clients.
• Enforce policies and procedures and make sure clients are compliant.
• Ensure that 1515 represents a welcoming gateway to the University of Virginia.
• Collaborate with fellow 1515 Program Assistants to develop & implement 2-4 building programs per month.
• Attend Bi-weekly team meetings.
• Complete daily rounds, monitor, and communicate problems or equipment/supplies needs and/or missing equipment to professional staff.
• Provide administrative support by answering phones in a friendly and timely manner, greeting visitors, and providing information on events, policies, systems, and services.
• Perform facility and equipment setups for events and meetings.
• Monitor academic spaces & fire tables during reservations.
• Learn proper procedures/equipment to properly operate designated equipment and rentals at Information Desk & 1515.
• Work all assigned shifts and be willing to cover other shifts as needed to ensure full coverage.
• Other duties as assigned.

Hourly Rate: $12/hour

Skills/Qualifications :

• Excellent customer service skills and professional work habits
• Ability to communicate and partner with a diverse group of stakeholders.
• Ability to work independently and take initiative.
• Excellent oral and written communication skills
• Dependable, punctual, and responsible
• Organized and able to multi-task
• Ability to act as a team member.
• Ability to attend mandatory Event Services’ staff trainings, staff meetings, one-on-one meetings with your supervisor, and other activities that may be outside of your work schedule.
• Must be able to perform moderately heavy physical duties (i.e., lifting and setting up equipment up to 30 lbs.)
• Valid Driver’s License

Anticipated Assignment Dates: August 19th, 2024 - June 30, 2025.

MINIMUM REQUIREMENTS

Education: Current UVA student
Experience: None
Licensure: None

PHYSICAL DEMANDS
Must be able to perform moderately heavy physical duties (i.e., lifting and setting up equipment up to 30 lbs.)

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.