RBC

2024 Summer, P&CB -Canadian Banking Operations - Operations Agent Intern


PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-0000079147

      Job Summary

      Within RBC’s Personal & Commercial Canadian Banking Operations (CBO), the Operations Centres are delivering best in class service within all lines of businesses including the Business Lending, Personal Lending, Specialized Services, and Transaction Services. Our overarching goal, through employee engagement, is to meet client commitments, improve productivity, and create a superior client experience. The Operations Centres are a great foundation for understanding banking and can be a spring-board to other opportunities elsewhere in CBO and RBC.

      Job Description

      What will you do?

      • Successfully execute change, issue resolution and effective decision-making in relationship by collaborating with team members and colleagues
      • Proactively identify innovative opportunities to enhance client experience and business/process efficiency and effectiveness
      • Create and maintain clear, concise and accurate process documentation, including operating guidelines, job aids, process maps, policies and procedures
      • Identify opportunities to streamline processes
      • Take ownership, building trust and accountability

      Job Skills

      Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Taking Initiative

      Additional Job Details

      Address:

      RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

      City:

      TORONTO

      Country:

      Canada

      Work hours/week:

      37.5

      Employment Type:

      Full time

      Platform:

      Personal and Commercial Banking

      Job Type:

      Student/Coop (Fixed Term)

      Pay Type:

      Salaried

      Posted Date:

      2024-02-13

      Application Deadline:

      2024-02-26

      Inclusion and Equal Opportunity Employment

      At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

      We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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      Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • About the company

      Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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