RBC

2024 Winter WMC Salesforce Migration Specialist (4 months)


PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-0000071162

      Job Summary

      NOTE: This position requires mandatory travel across Canada as well as in-person office work. There will be opportunity to work from home when not travelling.

      Winter students will operate as Migration Specialists to help facilitate the switch from ClientView CRM tool to Salesforce within the branches. Winter students will travel to branches across Canada to help onboard employees to the new tool and triage support needs. When not in branches physically, Winter Students will support branches remotely (either in Head Office or from home).

      Job Description

      NOTE: This position requires mandatory travel across Canada as well as in-person office work. There will be opportunity to work from home when not travelling.

      • Travelling to branches across Canada to support Salesforce migrations
      • Meet with branch teams to support and assist in their individual switch between ClientView (old CRM) and Salesforce (new CRM).
      • Will be provided with a migration "playbook" to help answer common migration questions when possible, or direct the questions to the appropriate channel
      • Migration Specialists will be trained on Salesforce to help support set up of templates, reports, personalized views etc.
      • When not travelling, Migration Specialists will provide phone and email support to migrating teams.

      Job Skills

      Business Analysis, Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Project Development, Software Applications, Software Projects, Taking Initiative

      Additional Job Details

      Address:

      RBC CENTRE, 155 WELLINGTON ST W:TORONTO

      City:

      TORONTO

      Country:

      Canada

      Work hours/week:

      37.5

      Employment Type:

      Full time

      Platform:

      Wealth Management

      Job Type:

      Student/Coop (Fixed Term)

      Pay Type:

      Salaried

      Posted Date:

      2023-11-01

      Application Deadline:

      2023-11-27

      Inclusion and Equal Opportunity Employment

      At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

      We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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      Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • About the company

      Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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