• Job Description

  Req#: 48631

  JOB SUMMARY:

  The WSOP Temp Cage Supervisor is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips/cash equivalents for cash and all other associated cage functions. Cooperates with team members within the department, as well as with other departments. Must be able to execute all cage cashier functions to include but not limited to:

  functions to include but not limited to:

  AML/Title 31

  Answer telephones

  Issue Caesars Rewards cards

  Wire transfers

  Chip redemptions

  Credit Card Transactions

  Numerous bank accountabilities

  Foreign chips

  POKER JOB DUTIES INCLUDE BUT NOT LIMITED TO:

  · Ability to work all Poker Cage transaction types

  · Process event registrations, payouts, and STS transactions in Bravo system

  · Live action and WSOP.com transactions

  · Safe Deposit Box issuance/returns

  · VIP Services

  Responsible for cashier accountability in all WSOP cages

  Assisting/verifying cashier transactions

  Assisting Main bank/Chip bank

  Assist in Voiding WSOP transactions

  Manage and process TBIC and Safekeeping

  Review and assist all AML transactions

  ESSENTIAL JOB FUNCTIONS:

  Ensure excellent guest service.

  Always present oneself as a credit to the department

  Manages overall shift operations

  Supervise and direct subordinate cage staff to include selection, training, discipline, scheduling and counseling

  Monitor and track employee files and documentation

  Evaluate employee performances, coaches and provides feedback

  Maintain cash, chips and cash equivalents on hand for cage operations

  Meet attendance guidelines of the job and adhere to the departmental and company guidelines.

  Protect company assets.

  Able to work and train all cage bank areas and functionalities

  Ensures compliance with all applicable laws, AML, T31, regulations, company policies and procedures for these areas of responsibility

  Provide assistance to other departments.

  Must be able to stand for long extended periods of time.

  Must be able to lift up to 35 pounds.

  Must be able to push/pull heavy carts on the casino floor.

  Must be able to bend, reach, kneel, twist, and grip items while working at assigned area.

  Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machine, PC computers, fax machine, photocopy machine.

  Must be able to read, write, speak and understand English.

  Must be able to respond to visual and aural cues.

  Must be able to work in moderate to loud noise conditions

  Must be able to work entire length of WSOP

  QUALIFICATIONS:

  · Must be 21 years of age or older.

  · Any combination of education, training or experience that provides the required knowledge, skills and abilities.

  · Minimum of 3-5 years gaming experience preferred

  · Minimum of 1-2 years related supervisor experience preferred

  Knowledge of Title 31

  Ability to communicate with all levels of management in a clear, friendly, and confident manner.

  Must be able to get along with fellow team members and work as a team.

  Must present a well-groomed appearance.

  Must be self-motivated and be able to handle more than one function at a time by being well organized.

  Must be able to read, write, speak and understand English.

  Good mathematical and clerical aptitude for accurate record keeping.

  Excellent customer service skills a must.

  Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license

  DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

  Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

  As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

• About the company

  Caesars Entertainment, Inc. was a Paradise, Nevada based business that was the largest owner, operator and developer of casinos throughout the world.

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