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Job Description
- Req#: 21660
- WDM optical transmission systems, including hi-speed transmission modulation and receiver technologies;
- System and test equipment in the 1830 WDM R&D labs; and Optical transmission systems and networks, including WDM, SONET, SDH, and OTN.
- Provide primary Global R&D level network troubleshooting support including problem analysis and resolution on the Nokia 1830 WDM Optical Transmission System.
- Diagnose Nokia Customer 1830 WDM Transmission System, troubleshoot, monitor network performance and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Provide guidance/instructions to Field Support teams to collect the required diagnostic data including network performance in support of troubleshooting efforts.
- Perform system monitoring and verify the integrity and availability of hardware, network, and server resources.
- Assist Field Support teams with troubleshooting Nokia 1830 WDM Transmission System Customer field issues utilizing various troubleshooting techniques to analyze and ultimately resolve customer related problems on their network.
- Assist in network modeling, analysis, and planning.
- Work with R&D experts to analyze Customer network information and evaluate the resultant data to choose the best solution to resolve 1830 WDM product Customer issues and provide feedback to Field Support teams with the appropriate corrective actions and Root Cause Analysis. #LI-DNI
Nokia of America Corporation, 4LS Engineer (Multiple Positions), Murray Hill, NJ .
Qualifications
Must have a Bachelor’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 5 years of post-bachelor’s progressive related work experience. Or a Master’s degree or foreign equivalent in Computer Systems, Engineering, Telecommunications, Information Systems or a related field, and 3 years of related work experience.
Of the required experience, must have 3 years of experience with the following:
Employer will accept any suitable combination of education, training, or experience.
Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #NJ25-2312492 in the subject line.
If offered employment, must have legal right to work in the U.S. EOE.
Nokia of America Corporation offers a comprehensive compensation and benefits package.
Responsibilities
Telecommuting from a location within commuting distance of Murray Hill, NJ may be permitted.
About the company
Nokia’s transition to a primary focus on telecommunications began in the 1990s. The first GSM call was made in 1991 using Nokia equipment. Rapid success in the mobile phone sector allowed Nokia to become by 1998, the best-selling mobile phone brand in the world. In 2003 Nokia introduced the first camera phone. In 2011, to address increasing competition from iOS and Android operating systems, Nokia entered into a strategic partnership with Microsoft. In 2014 Nokia sold its mobile and devices division to Microsoft. The creation of Nokia Networks, following the buy-out of joint-venture partner Siemens in 2013, laid the foundation for Nokia’s transformation into primarily a network hardware and software provider. The 2015 acquisition of Franco-American telecommunications equipment provider Alcatel-Lucent greatly broadened the scope of Nokia’s portfolio and customer base. Additional acquisitions have positioned Nokia to be an industry leader in the transition to 5G wireless technology by offering the only end-to-end 5G network portfolio available on a global basis. In 2016 the Nokia brand re-entered the mobile handset market through a licensing agreement with HMD Global, allowing them to offer phones under the Nokia brand.
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