Date Posted: 06/03/2024
Req ID: 37501
Faculty/Division: Faculty of Arts & Science
Department: New College Prog
Campus: St. George (Downtown Toronto)
Position Number: 00056479, 00056480

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.


Your opportunity:

The Academic Advisor is a critical member of the team in the Registrar's Office and takes the lead in developing and delivering group sessions for incoming first-year undergraduate students, and conducts 1:1 advising sessions with students. The Academic Advisor promotes a welcoming environment in the College for students from diverse backgrounds and serves as the primary advisor and is a resource for those transitioning into their first-year undergraduate programs.

As a member of the New College Registrar's Office, the Academic Advisor will be committed to an equity that recognizes, supports, andresponds to the diverse histories, lived and marginalized experiences of students and many communities.


Your responsibilities will include:

• Advising students on the development of their educational plans
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
• Facilitating educational workshops and seminars
• Developing learning outcomes for workshops and/or services
• Developing content for instructional workshops
• Resolving issues within the scope of the role and escalating problems as required
• Providing proactive support to individuals in distress and making referrals to specific university services

Essential Qualifications:

• Bachelor’s degree in a relevant discipline, or an acceptable equivalent combination of education and experience.
• Minimum four (4) years' of recent and related experience providing one-on-one academic advising to high school and university students on academic, financial and personal matters.
• Experience working with and advising current and prospective undergraduate students include international students, academically at-risk students, and students from diverse backgrounds.
• Experience with conflict resolution and supporting individuals in distress.
• In depth knowledge of and experience advising on the University of Toronto and the Faculty of Arts & Science’s undergraduate programs, procedures, guidelines and program offerings.
• Experience and sound knowledge of best practices in advising and student services.
• Experience providing student and administrative support in a registrar's office in a university setting, preferably in a college's registrar's office.
• Extensive knowledge and experience working with the course offerings and regulations of the College programs.
• Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook).
• Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems, , with the ability to retrieve information, interpret data, and prepare reports.
• Ability to cope with a constantly changing and complex set of academic regulations.
• Ability to work independently.
• Ability to cope with individuals experiencing significant levels of distress.
• Ability to exercise tact, judgment and diplomacy, especially when dealing with confidential matters.
• Demonstrated time-management skills withthe ability to effectively prioritize, multi‐task and organize work, and meet tight deadlines while able to pay attention to detail.
• Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic,thoughtful, and discreet manner.
• A demonstrated strong student service orientation and commitment to student issues is required, with knowledge an demonstrated application of cultural safety, and equity, diversity, and inclusion principles as applicable for post-secondary students.

Assets (Nonessential):

• Knowledge of and experience working in New College.

To be successful in this role you will be:

• Approachable
• Diplomatic
• Honest
• Perceptive
• Possess a positive attitude
• Resourceful

Please note that this is a recruitment to fill two continuing positions.

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 06/11/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.