• Job Description

  Req#: 4947977

  Description

  Title: Academic Support Specialist

  Position Number: 0097049T

  Hiring Unit: College of Natural & Health Sciences, School of Nursing

  Location: UH Hilo

  Date Posted: May 20, 2025

  Closing Date: Continuous recruitment until filled, first review date on or around June 9, 2025

  Band: A

  Salary : salary schedules and placement information

  Full Time/Part Time: Full-time

  Month: 11-month

  Temporary/Permanent: Temporary

  Other Conditions: Appointment to begin approximately July 2025, pending position clearance and availability of funds.

  
  

  Duties and Responsibilities

  Program Support (60%)

  • *Manages Doctor of Nursing Practice (DNP) and Undergraduate Admissions and participates in the SON Program Coordinator meetings.
  • *Uses Kuali Build, a cloud-based, no-code form building and workflow automation tool used by the University of Hawaii (UH) system, to manage student academic support, course scheduling, and curriculum.
  • *Participates in review of curriculum and updates in UHH course catalog.
  • *Creates and implements the student correspondence and DNP records database.
  • *Monitors School program information (written and electronic) for consistency and accuracy to be in accordance with UHH and professional organizations’ policies and strategic plans.
  • *Attends assigned SON committee meetings to take meeting minutes and to complete necessary data collection and duties pertaining to those assigned committees.
  • Assists faculty with course preparations (large-volume photocopying, etc.).
  • *Submits hours for preceptors to Hawaii Preceptor Tax Credit.
  • *Interfaces with proprietary contracts using the SON secure platform for student data (e.g., student records and background checks) and for compliance tracking and assists the lab coordinators in collecting health documentation.
  • Assists with managing School of Nursing MOA/MOUs with agencies and preceptors.
  • *Develops, maintains, and retrieves course and program evaluations for data collection for accreditation purposes and processes the data for analysis.
  • As needed, assists with managing benchmarking data for accreditation and program reviews with the SON Director, Program Coordinators, and other Staff.
  • As needed, assists SON Director, Program Coordinators, and other Staff with special projects and program reports.
  • Other duties as assigned.

  
  Student Support (40%)

  • *Serves as academic support officer for the School of Nursing (SON) including assisting with academic advising for students in the School of Nursing and in the Exploratory Health Sciences (“pre-nursing”) programs.
  • *Works in conjunction with the Graduate Program, Admissions, and Registrar offices on matters related to admission, retention, and curriculum procedures and issues.
  • *Advises students about the admissions process, assists with their course selections throughout their academic journey, and supports them with any issues that may arise (registration, technology, etc.).
  • *Processes modifications and manages changes on STAR and Banner.
  • *Serves as a primary contact for students during the summer.
  • *Plans DNP informational and recruitment sessions for prospective students.
  • *Coordinates the Bachelor of Science in Nursing (BSN) and DNP week of welcome banquet, orientation, and activities during the appropriate Fall/Spring Institutes.
  • *Creates surveys and maintains survey data (alumni, employment, DNP graduation, faculty, and student).

  
  

  Minimum Qualifications:

  • Possession of a baccalaureate degree in any field and 1 year of progressively responsible professional experience with responsibilities for higher or nursing education; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  • Functional knowledge of principles, practices and techniques in the area of higher or nursing education demonstrated by knowledge, understanding and ability to apply concepts, terminology.

  • Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with higher or nursing education.
  • Demonstrated ability to recognize problems or challenges, identify possible causes, and resolve the full range of problems or challenges that may commonly occur in the area of higher or nursing education.
  • Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
  • Demonstrated ability to operate a personal computer and apply word processing software.

  
  

  Desirable Qualifications:

  • Two or more year(s) of experience working in a higher or nursing education setting.
  • Demonstrated ability to learn and understand specific policies and procedures in an academic setting.
  • Experience with direct student support in higher education.
  • Experience in the use of the Kuali Student Curriculum Management System (KSCM).
  • Experience working on and supporting accreditation and/or program review.
  • Experience obtaining, maintaining, and analyzing survey data.
  • Experience working with Banner, STAR, and/or Kuali platforms.

  
  

  To Apply:

  Click on the “Apply” button on the top right corner of the screen to complete an application and attach each required document. A complete application must include:

  (1) cover letter addressing how you satisfy the minimum and desirable qualifications;

  (2) curriculum vita/resume;

  (3) names, addresses, email and telephone numbers of three (3) current professional references and

  (4) official transcript(s) showing degree(s) and course work appropriate to the position, (copies are acceptable; however, official transcripts will be required prior to employment).
  

  Please do not include any self-identifying photos they will be redacted. PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE ON TRANSCRIPT COPIES. All requested documents/information become the property of the University of Hawaii at Hilo. Failure to submit all required documents shall deem an application to be incomplete. Incomplete applications will not be considered.

  
  Inquiries: Jeanette Ayers-Kawakami at ayersjea@hawaii.edu

  
  

  EEO, Clery Act, ADA

  The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

  
  Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
  
  In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/ , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
  
  In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
  
  Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

• About the company

  The University of Hawaiʻi System, formally the University of Hawaiʻi and popularly known as UH, is a public college and university system that confers associate, bachelor's, master's, and doctoral degrees through three universities, seven community col...

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