• Job Description

  Req#: 27114
  Work Schedule: Full Time, Monday - Thursday 8:30am - 5:30pm, Friday 8am - 5pm Work Location: Fully Remote Employee is required to work remotely after initial orientation. Under general supervision and according to established policies and procedures, the Access Center Representative is responsible for accurately and efficiently answering and completing calls that are received from patients, their caregiver, relatives and other members of the healthcare team while providing the highest level of customer service. This involves scheduling patient appointments, prioritizing patients’ health problems according to their urgency, educating/advising patients and making safe, effective decisions under the direction of the patient’s physician. Excellent customer service skills coupled with enthusiasm and compassion is required. About UAB Medicine Located in Birmingham, UAB Medicine is one of the top academic medical centers in the United States and Alabama’s largest single-site employer. In addition to providing health care services for more than 1.6 million patients annually, we are committed to educating medical professionals and advancing medical science through research. UAB Medicine is anchored by UAB Hospital, which has been named one of U.S. News & World Report's Best Hospitals, ranked as America’s No. 1 Best Large Employer in 2021 by Forbes magazine, and among the 150 Top Places to Work in Healthcare by Becker’s Hospital Review, and we received a Top Ten Consumer Choice Award from National Research Corp. UAB Medicine was recognized as a Magnet-designated organization for the fifth consecutive time by the American Nurses Credentialing Center Magnet Recognition Program® and is only the 21st hospital worldwide to receive this designation five consecutive times. UAB Medicine also was designated a Health Care Equality Leader by the Human Rights Campaign Foundation for demonstrating leadership in LGBTQ health care and employment. We offer a competitive benefits package, 100% tuition assistance at UAB, and an exciting atmosphere for starting or growing your career.

• About the company

  Founded in 1973, The University of Alabama Health Services Foundation, P.C. (UAHSF) comprises multiple clinics and a network of community based clinics that offer medical services in over 35 specialties, as well as administrative, technical, and support departments. UAHSF plays a vital and visible role in delivering expert care within UAB's internationally-known academic medical center. UAHSF is known for high-quality patient care and unique compassion, dedication, and excellence of its employees.

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