University of Arkansas

Access Coordinator II

New

PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: R0073729

      Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

      All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).


      If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.


      Closing Date:

      08/01/2025


      Type of Position:

      Clinical Staff - Medical Ancillary Support


      Job Type:

      Regular


      Work Shift:

      Sponsorship Available:

      No


      Institution Name:

      University of Arkansas for Medical Sciences


      The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

      UAMS offers amazing benefits and perks (available for benefits eligible positions only):

      • Health: Medical, Dental and Vision plans available for qualifying staff and family
      • Holiday, Vacation and Sick Leave
      • Education discount for staff and dependents (undergraduate only)
      • Retirement: Up to 10% matched contribution from UAMS
      • Basic Life Insurance up to $50,000
      • Career Training and Educational Opportunities
      • Merchant Discounts
      • Concierge prescription delivery on the main campus when using UAMS pharmacy

      Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

      The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

      Persons must have proof of legal authority to work in the United States on the first day of employment.

      All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

      For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .


      Department:

      ICE | CORE PA Ortho Access


      Department's Website:


      Summary of Job Duties:

      The Access Coordinator II is responsible for facilitating patient access to healthcare services through efficient scheduling, registration, insurance verification, and coordination of care. This position ensures a high level of customer service and accuracy while working collaboratively with clinical and administrative teams.


      Qualifications:

      Minimum Qualifications:

      • High School, GED, or formal educational equivalent
      • Two years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
      • Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
      • Excellent customer service skills.
      • Knowledge of basic medical terminology is required.


      Preferred Qualifications:

      • Experience in registration, billing, or scheduling in a healthcare environment.


      Additional Information:

      Requirements:
      • Conducts insurance verification and benefits explanation by running eligibility on patients and requesting outside records
      • Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
      • Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
      • Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
      • Records daily and monthly statistics and communicates any medical records issues
      • Collect and post payments.
      • Perform other duties as needed.

      PHYSICAL REQUIREMENTS

      Stand: Frequently

      Sit: Occasionally

      Walk: Frequently

      Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally

      Lift and carry weight: 25 lbs

      Push and pull weight :25 lbs

      Use hands to touch, handle or feel: Frequently

      Talk: Continuously

      Hear: Continuously

      Taste or smell: Occasionally

      Read, concentrate, think analytically: Continuously

      Physical Environment : Inside Medical Facility Environment

      Noise Level : Moderate

      Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity

      Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools


      Salary Information:

      $31,740.80


      Required Documents to Apply:

      List of three Professional References (name, email, business title), Resume


      Optional Documents:

      Proof of Veteran Status


      Special Instructions to Applicants:


      Recruitment Contact Information:

      Please contact askrecruitment@uams.edu for any recruiting related questions.


      All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

      Please do not send to listed recruitment contact.


      Pre-employment Screening Requirements:

      Annual TB Screening, Criminal Background Check


      This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


      Constant Physical Activity:

      Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking


      Frequent Physical Activity:

      Grasping, Reaching, Standing, Walking


      Occasional Physical Activity:

      Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping


      Benefits Eligible:

      Yes
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