Virgin Pulse
Account Management Specialist; Health Plan Administration
This job is now closed
Job Description
- Req#: 3349
Employer Industry: Health Insurance
Why Consider this Job Opportunity:
- Salary up to $34.00 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
What to Expect (Job Responsibilities):
- Be a subject matter expert in all products offered to clients, including internal processes and regulatory impacts
- Work collaboratively across business functions to ensure customer needs are met
- Follow through to resolution any outstanding items
- Maintain accurate client records
- Research, access, and escalate to the appropriate internal expert for client issue resolution
What is Required (Qualifications):
- 3+ years of experience in health insurance, employee benefits, human resources, or the healthcare industry
- Experience onboarding new clients and providing account-based service is ideal
- Comfortable working with HR Directors and Executives
- Clear written and verbal communication style and strong collaboration skills
How to Stand Out (Preferred Qualifications):
- 1-3 years of client service experience with a focus on self-funded groups
- Experience working for a TPA or with self-funded groups
#HealthInsurance #AccountManagement #CareerOpportunity #CompetitivePay #ClientService
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See how Virgin Pulse's employee well-being solution helps employees create habits that matter so they can be their best at work and at home.
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