• Job Description

  Req#: 463806

  Who are we looking for?

  We are seeking a medical billing Account Manager with a solid understanding of Outsource medical billing, reimbursements, and collections process along with a commitment for superb customer satisfaction. This role is responsible for managing, monitoring, and interpreting metrics to identify the necessary trends to contribute to the customer’s success and avoid any negative impact.

  
  

  How much experience are you looking for?

  You may be hired as an Associate Account Manager, or Account Manager based on your depth of skill and breadth of experience.

  
  

  What does this position pay?

  Compensation is determined by several factors which may include skillset, experience level, and geographic location.

  The expected range for this role is $24.00 - $31.00 hourly base compensation. Please note this range is an estimate; actual pay may vary based on qualifications and experience.

  
  

  What will you do?

  • Customer liaison of outsourced billing for radiology practices and integrative healthcare systems located throughout the US
  • Meet with and manage clients, manage offshore team relationships
  • Manage assigned accounts to ensure timely response and appropriate actions are taken to enhance the customer business results
  • Protect patients’ rights by maintaining confidentiality of personal and financial information to comply with HIPAA and privacy requirements
  • Responsible for all escalated account issues
  • Identify areas where technical solutions would improve business performance & create documentation to streamline production process

  What’s in it for me?

  • Comprehensive medical benefits with telehealth services, mobile app, supplemental health plans and spending accounts coupled with tax advantages
  • Tiered prescription drug plan coverage with varying levels of payment and mail-order, competitive pricing and overt-the-counter alternatives
  • Dental PPO plan designed to give you the freedom to receive dental care from any licensed dentist of your choice
  • Vision PPO plan providing the highest level of services from in-network vision providers and doctors
  • Paid vacation accrual, company holidays, and floating holidays to unplug and unwind
  • Free and confidential Employee Assistance Program (EAP) advice regarding childcare and eldercare support, financial issues, and mental health support
  • 401(k) with company match
  • Life and AD&D coverage to provide peace of mind via financial protection and security
  • Tuition Assistance to support your professional development
  • Legal services with the ability to speak with an attorney regarding any personal legal matter
  • Identify Theft Protection encompassing credit report and credit score analysis, 24/7 continuous monitoring with alerts, and comprehensive restoration services
  • XiFin’s BeWell Program focusing on four pillars of health and well-being: physical wellness, mental wellness, financial wellness, and social wellness

  What education and experience do you need?

  A combination of the following education and experience factors will be considered:

  • Bachelor’s degree in business, Healthcare, or a relevant field preferred; equivalent combination of education and experience will be considered
  • Intermediate skill in MS Office Suite & ability to navigate multiple software programs
  • Excellent organizational skills, multitasking & detail oriented
  • Professional oral, written and interpersonal communication skills
  • Team player with the ability to work effectively with cross-functional teams
  • Minimum of 3 years’ experience in medical billing and reimbursement knowledge, together with strong workflow management and people-relation skills
  • Excellent knowledge and understanding of ABN, Appeals, EOBs, CPT, & ICD-10 coding

  
  

  Why XiFin?

  XiFin, Inc. is a San Diego based, private equity backed, innovative software and services company dedicated to unlocking a world where healthcare operates with efficiency. We help patients and healthcare organizations make informed, optimized decisions to deliver the best care and patient outcomes possible.

  Our OmniSYS pharmacy division, headquartered in Dallas, Texas was created through acquisition with a mission to create software driven solutions for pharmacies, pharmacists, and the patients they serve.

  We are self-driven innovators making a difference in the healthcare technology space.

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  
  

  If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at 858-436-2901.

  
  

  EEO Statement

  XIFIN is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

• About the company

  XIFIN is the laboratory industry leader in increasing profitability, communication and efficiency across health industries through their laboratory revenue cycle management and laboratory information system solutions. Learn more here.

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