Nordstrom

Account Services Collections Specialist - Remote - Colorado


PayCompetitive
LocationDenver/Colorado
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-647850
      Employer Industry: Retail

      Why Consider this Job Opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely from Colorado
      - Incentive eligibility
      - Work from home subsidy of $50/month
      - Competitive hourly pay up to $28.00

      What to Expect (Job Responsibilities):
      - Service past due accounts via inbound and outbound calls
      - Adhere to relevant state and federal collection guidelines
      - Negotiate payment solutions to generate revenue
      - Encourage future card usage through a consultative approach
      - Assist the card services customer service inbound call center as needed

      What is Required (Qualifications):
      - 6+ months of collection-related experience and/or First party collections experience
      - 6+ months in customer service
      - Must be licensed by the state of Minnesota as a debt collector
      - Ability to handle a high volume of calls with detail and accuracy
      - Quiet, distraction-free, secure workspace

      How to Stand Out (Preferred Qualifications):
      - Demonstrated computer experience and technical troubleshooting acumen
      - Ability to work with integrity and respect confidentiality
      - Clear and professional communication skills with customers and co-workers
      - High level of self-motivation and ability to work autonomously
      - Flexible schedule

      #RetailIndustry #WorkFromHome #CareerGrowth #Incentives #CustomerService

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      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.