Nordstrom

Account Services Collections Specialist - Remote - Colorado


PayCompetitive
LocationLakewood/Colorado
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-647850
      Employer Industry: Retail and Customer Service

      Why Consider this Job Opportunity:
      - Incentive eligibility
      - Work from home subsidy up to $50/month
      - Benefits include Medical/Vision, Dental, Retirement, and Paid Time Away
      - Opportunity for career growth and development
      - Fully remote work position in Colorado
      - Supportive and collaborative work environment

      What to Expect (Job Responsibilities):
      - Service past due accounts via inbound and outbound calls
      - Adhere to state and federal collection guidelines
      - Negotiate payment solutions to generate revenue
      - Encourage future card usage through a consultative approach
      - Assist the card services customer service inbound call center as needed

      What is Required (Qualifications):
      - 6+ months in customer service
      - Ability to be licensed as a debt collector in the state of Minnesota
      - High level of self-motivation to work autonomously
      - Strong analytical and problem-solving skills
      - Clear and professional communication skills

      How to Stand Out (Preferred Qualifications):
      - 6+ months collection-related experience and/or First party collections experience
      - Demonstrated computer experience and technical troubleshooting acumen

      #Retail #CustomerService #RemoteWork #CareerGrowth #Incentives

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      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.