Nordstrom

Account Services Collections Specialist - Remote - Utah


PayCompetitive
LocationSandy/Utah
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-647338
      Employer Industry: Retail

      Why Consider this Job Opportunity:
      - Pay: Up to $50/month work from home subsidy
      - Opportunity for career advancement and growth within the organization
      - Fully remote work from home position
      - Supportive and collaborative work environment
      - Incentive eligibility
      - Competitive benefits package including Medical/Vision, Dental, Retirement, and Paid Time Away

      What to Expect (Job Responsibilities):
      - Service past due accounts via inbound and outbound calls
      - Adhere to all relevant state and federal collection guidelines
      - Negotiate payment solutions to bring in revenue
      - Encourage future card usage using a consultative approach
      - Assist card services customer service inbound call center as needed

      What is Required (Qualifications):
      - 6+ months in customer service
      - Ability to be licensed by the state of Minnesota as a debt collector
      - High level of self-motivation and ability to work autonomously
      - Strong analytical, problem-solving, and decision-making skills
      - Ability to work a flexible schedule

      How to Stand Out (Preferred Qualifications):
      - 6+ months collection-related experience and/or First party collections experience

      #Retail #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage

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  • About the company

      An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.