TTEC

Accounting Analyst


Pay$16.90 / hour
LocationDearborn/Michigan
Employment typeFull-Time

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  • Job Description

      Req#: 043F5

      At Percepta, we bring first-class service across each market we support. As an Accounting Analyst, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

      What You’ll Be Doing
      The Accounting Analyst performs monthly journal entries and reconciliations of Client Accounts per the client standard and acts as the Dealer Walkaway Program Subject Matter Expert.

      During a Typical Day, You’ll

      · Prepare, understand, and enter monthly journal entries into PSGL (or SAP)

      o Create, update, and analyze spreadsheets, Present and review spreadsheet to client manager for approval, Notify Management if data does not generate expected outcome, Ensure control log is updated, reviewed, and signed. Ensure all required journal entry back up is saved on the shared drive

      · Complete Monthly reconciliation of program accounts

      o Pull backup to support charges made in the accounts, Research to Identify reconciling items that cause any accounts to be out of balance, Prepare reconciliation document and present to the client manager for approval, Communicate items causing any out of balance, Verify all reconciling items are correct before month end. If not correct, send notice to the applicable party, Prepare accounts in Peoplesoft (or Blackline)

      · Generate, distribute, and validate Variable Marketing Reports that show the amount spent in each region

      · Investigate ESPS processes that generate accounting rejects

      o Develop a plan to correct identified issues, Notify the parties involved on how to correct the reject, Verify the correction was completed

      What You Bring to the Role

      Education

      · High School diploma required - college coursework desired

      Experience

      · One to three years experience, preferably in the Extended Service Plan program

      · Accounting/bookkeeping background desired

      Skills

      · Strong accounting and mathematical skills

      · Strong Microsoft Office skills in Microsoft Word and Excel

      · Understanding of debits and credits

      · Ability to problem solve

      · Strong organizational, time management, and ability to multi-task

      · Ability to effectively communicate with customers, managers, and co-workers

      · Experience in IMS3, CCAPS, CPARS, Acenza, CBS, and/or PeopleSoft is a plus

      What You Can Expect

      · Starting pay of 16.90 per hour

      · Health/Dental/Vision/Life Insurance

      · Flexible Spending Account (FSA) and Health Savings Account (HSA)

      · 401(k) with company match

      · Vacation/Sick Time and Paid Holidays

      · Tuition Reimbursement

      · Employee Assistance Program

      · Employee Discount Program

      · Training and Development Programs (Percepta College)

      · Employee Rewards Program (Perci Perks)

      About Percepta
      Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

      Our values are the heartbeat of our organization, and we live, breathe, and play by them every day . As a Percepta team member, you can expect:

      Culture of Service – to be treated like you are the customer from day one

      Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions

      Respect – a team that is accountable, dependable and gives you their full attention

      Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

      Career Growth – lots of learning opportunities for aspiring minds

      Diversity – be a part of our growing diverse and community-minded organization that is all about having fun!

      Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

      As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.

      Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

      #LI-Hybrid

  • About the company

      Our DNA Our purpose, vision, mission and values guide who we are and who we aspire to be serving us at the building blocks for the way we conduct business and build relationships. Our Mission To accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands. Our Purpose: Deliver humanity to business. Our Vision: Leading the world’s most respected organizations to create and grow emotionally connected, valuable and lasting relationships. Our Values - Lead every day - Do the right thing - Reach for amazing - Seek first to understand - Act as one - Live life passionately