Patriot Software
Accounting Support Representative I
This job is now closed
Job Description
- Req#: B14A8CB9B7
Employer Industry: Accounting Software Solutions
Why consider this job opportunity:
- Starting pay of $20/hour
- Flexible scheduling and opportunities for advancement within the organization
- 100% remote work opportunity, allowing for a work-life balance
- Supportive and engaging company culture that values employee contributions
- Comprehensive benefits including medical, dental, vision insurance, and 401(k) with company match
What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences through personalized interactions via phone, live chat, and email
- Assist customers with software support regarding accounting, payroll, and tax-related inquiries
- Act as a liaison between customers and internal teams for product development insights
- Maintain accurate documentation of customer interactions and handle sensitive information securely
- Collaborate remotely with team members while managing tasks independently
What is Required (Qualifications):
- 1+ years of experience applying accounting or bookkeeping principles in a professional setting
- 1+ years of experience in a high-volume Customer Support or Call Center setting
- Exceptional customer service skills, including strong verbal and written communication
- Self-motivated with the ability to work independently in a fast-paced environment
- Proficient with technology and capable of quickly learning new software and tools
How to Stand Out (Preferred Qualifications):
- Associate’s degree and/or equivalent experience in a related field
- Working knowledge of USA-based payroll and payroll tax
- Experience with CRM software
- Familiarity with payroll or accounting software
#Accounting #CustomerSupport #RemoteWork #CareerGrowth #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Fast, inexpensive, and accurate online accounting and payroll software for businesses and accountants. Get started with a no-obligation free trial.
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