• Job Description

  Req#: 4997992
  Accounting Technician I (Customer Service/Front Counter)
  
  
  Bilingual is highly desirable. Bilingual pay is an additional $35.00 per month. Must pass a proficiency test certifying proficiency in speaking and/or writing in a second language in order to receive additional pay.
  
  
  Click here: Join Our Team!
  or
  Scan me below:
  
  
  THE CITY OF FOUNTAIN VALLEY
  The City of Fountain Valley is looking for an energetic, self-motivated individual who has a desire to learn, can successfully multi-task, possesses a great attitude, and has a PASSION for customer service. The ideal candidate will have the opportunity to significantly contribute to the customer’s positive experience with the City and in furthering the Finance Department’s goal of providing timely and accurate financial information.
  
  The City's Finance team is a small close-knit group with a strong sense of camaraderie, and cohesion. We leverage our individual experience and expertise for collaborative problem solving and we enjoy discussing, learning, and planning new financial processes and how they can be strategically implemented. Providing excellent customer service to both internal and external customers is a primary goal of the department in addition to accuracy and timeliness.
  
  CLASS DEFINITION :
  Performs a variety of financial record keeping and reporting duties in support of accounting functions including accounts payable, accounts receivable, business licensing, utility billing, purchasing and payroll; maintaining a variety of accounting records, assisting in the preparation of financial statements, documents, analyses and reports and performs other duties as assigned.
  
  DISTINGUISHING CHARACTERISTICS
  This is the entry-level classification in the Accounting Technician series and is distinguished from the Accounting Technician II by the routine tasks and duties assigned. Exercises less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern.
  
  SUPERVISION RECEIVED
  The incumbent works under the general supervision of the Lead Accounting Technician.ESSENTIAL DUTIES AND RESPONSIBILITIES :
  
  • Provides quality customer service in answering questions, furnishing information and completing applications for City services and taxes, receiving payments from mail and walk-in customers; recording incoming revenue for the city including utility bills, parking/alarm fines, accounts receivable invoices, business licenses and building permits; and processing accounts payable invoices; purchase order entry and payroll support.
  • Performs a variety of payroll and financial record keeping and reporting duties in support of accounts payable, accounts receivables, utility billing, purchasing, and payroll; gathers, assembles, tabulates, checks, audits, posts, inputs, and files financial, statistical, personnel and related data; assists in establishing and maintaining accounts, journals and ledgers; prepares accounting entries to transfer funds between accounts; reconciles accounts; verifies, balances and adjusts accounting records; verifies fund balances; and maintains control on assigned funds and accounts.
  • Assists in the preparation of financial statements and reports; gathers and organizes data to assist management in the preparation of reports and recommendations; receives receipts, balances, and posts cash funds; maintains fixed asset records; reviews and processes purchase requisitions; receives, audits, processes, inputs, and distributes requisitions and purchase orders.
  • Performs a full range of accounts payable duties including assuming responsibility for paying invoices, material requisitions, demands and general debts incurred by the City; checks documents for accuracy; researches invoices and obtains authorization for payment.
  • Assists in the establishment of forms and procedures related to financial record keeping methods; utilizes various computer applications and software packages; and creates spreadsheets, enters data, and generates reports using spreadsheet software.
  • Accepts payments from walk-in customers, by mail or night depository; opens, closes, operates and balances cash register on a daily basis; receives, processes, and posts details of transactions such as utility payments, licensing and permit fees and fines.
  • Opens and sorts in-coming mail for processing; answers telephones; greets the public; responds to questions concerning fees, requirements or services, and provides accurate information; completes applications for services and licenses; and documents, instructs or directs visitors to the appropriate party.
  • Enters financial data into appropriate accounting and computer systems; maintains records and files associated with various business transactions; balances transactions at end of day; performs account maintenance; updates accounts; inputs and files financial, statistical and related data; retrieves, gathers, assembles, tabulates, checks and audits data.
  • Receives, posts and audits accounts receivable and civil citations; audits accounts for accuracy, researches discrepancies; monitors delinquent accounts, assists customers with payment arrangements, sets up and tracks promissory notes; generates billings and reviews for accuracy.
  • Performs routine clerical support duties; prepares routine customer correspondence using word processing software; maintains complex filing systems; researches historical files; may perform back-up duties for other positions within the work group.
  • Cross-train employees enabling them to perform the responsibilities within the realm of tasks assigned to accounting technicians.
  OTHER JOB-RELATED DUTIES
  • Perform other duties as assigned.
  EDUCATION
  Graduation from high school or equivalent is required and completion of specialized training in bookkeeping, accounting, or a related field is highly desirable.
  
  EXPERIENCE
  A minimum of one year of responsible customer service or public contact experience with responsibility for accounting, bookkeeping, and cashiering experience is highly desirable. Previous municipal experience performing accounting duties is highly desirable.
  
  REQUIRED LICENSE
  A valid California Class C Driver's License is desirable.
  
  KNOWLEDGE OF
  • City and departmental policies and procedures; applicable Federal, State and local laws.
  • General understanding of the operations, services and activities of assigned payroll or accounting payment processing, balancing registers and receipt processing procedures.
  • Modern accounting and bookkeeping principles, practices and terminology.
  • Records management principles and practices.
  • Business English, grammar, punctuation, spelling, arithmetic, vocabulary, composition and proper format.
  • Modern clerical and financial record keeping procedures and filing systems.
  REQUISITE SKILLS AND ABILITIES
  • Must possess a strong customer service orientation and be a team player.
  • Utilize appropriate interpersonal skills when interacting with diverse communities or confrontational individuals.
  • Operate a computer and a variety of software including Outlook, Word and Excel.
  • Plan effectively, prioritize assignments, and meet deadlines.
  • Establish and maintain effective working relationships with managers, fellow employees, public officials, and the general public.
  • Communicate effective both orally and in writing.
  • Make arithmetic computations rapidly and accurately.
  • Maintain moderately complex financial records and follow established procedures.
  • Apply specialized accounting and bookkeeping knowledge in performing job duties.
  • Establish and maintain effective working relationships with fellow employees, City officials and the general public.
  • Follow oral and written instructions, department processes and regulations and to carry out assignments with a minimum of supervision.
  PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS
  Work is primarily performed in an office environment requiring prolonged sitting or standing; talking, kneeling, crouching, squatting, stooping, and bending; inputting data into a computer terminal; exposure to computer glare, vibrations and pitch; lifting, carrying, and moving objects totaling approximately 25 pounds in weight; and have mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed.
  
  Employees are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information; perform highly detailed work on multiple, concurrent tasks; meet intensive and challenging deadlines and interact with City staff, customers, vendors, contractors, and the public.
  
  NOTE
  The above statements are intended to describe the general nature and level of work performed by persons assigned to this job. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required.
  
  FAIR LABOR STANDARDS ACT DESIGNATION
  Non-exempt
  
  SELECTION PROCESS:
  The selection process may include one or more of the following: application review, application assessment, performance test, written test and/or oral interview examination. The employment application, qualifying information questions and/or supplemental questions will be evaluated based on the employment standards and minimum qualifications listed above.
  
  IMPORTANT RECRUITMENT INFORMATION : All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully completing all components of the pre-employment process which may include but is not limited to: reference checks, background investigation, credit check, California Department of Justice (DOJ) criminal history check (Live Scan fingerprinting), polygraph, psychological evaluation, post-offer drug test and post-offer medical examination.
  
  
  The City of Fountain Valley is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least 72 hours in advance of the exam date.
  Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice.
  
  
  Please carefully review the list of required materials before submitting an application.
  
  Incomplete applications with no work experience listed, missing required attachments or answerin g see resume will not be considered.
  
  
  Need additional information?
  If you have questions about this job posting, please contact Evelyn Zhao via email at Evelyn.Zhao@fountainvalley.gov.
  
  

• About the company

  Fountain Valley is a suburban city in Orange County, California.

Notice