• Job Description

  Req#: 563858

  Company Overview: A growing company with local roots, COPS Monitoring offers a competitive salary along with many great benefits such as Health Insurance, 401(K), Tuition Reimbursement, and great company events! The security industry is exciting, and the company offers opportunities for growth and advancement, all while maintaining a family atmosphere.

  
  We are looking for an organized, efficient, and reliable entry level clerk to help assist our accounts receivable department. Ideal candidates must be detailed oriented, able to handle communication with customers and internal departments as well as assist with cash application.

  
  Key Responsibilities:

  • Follow established procedures for posting customer payments daily
  • Being part of the department telephone group for inbound customer calls
  • Helping to identify and resolve customer issues
  • Complete monthly customer reminder calls for invoices
  • Creating and maintaining spreadsheets
  • Assist with research for credit requests and inquiries
  • Maintain professional working relationships with customers at all times
  • Protect company value by keeping information confidential
  • Provide assistance and support to the department as assigned by the Supervisor

  
  

  Qualifications/Skills:

  • Strong verbal and written communication skills
  • High degree of accuracy and attention to detail
  • Ability to work independently and as a team member
  • Proficient in MS Word and Excel
  • Strong customer service skills

  Physical demands, work environment, and attendance requirements:

  • The physical demands, work environment, and attendance requirements characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Physical Demands: Minimal physical demands.
  • Work Environment: The noise level in the work environment is usually minimal.

  We are proud to offer equal employment opportunities (EEO) to all regardless of race, gender, ethnicity, disability, or veteran status. We maintain a drug-free workplace.

  
  Job Type: Full-time

  
  Benefits:

  401(k)

  401(k) matching

  Dental insurance

  Health insurance

  Life insurance

  Paid sick time

  Paid time off

  T uition reimbursement

  
  

  Schedule:
  Monday to Friday (9am-5pm)

  
  Experience:

  Office: 1 year (Preferred)

  Microsoft Office: 1 year (Preferred)

  
  

  Ability to Commute:
  Williamstown, NJ 08094 (Required)
  Work Location: In person

  
  

• About the company

  COPS is the leading provider of professional monitoring services in North America. Discover why we're trusted by more alarm dealers than any other company.

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