• Job Description

  Req#: 2231432

  If you are located within PST or MST zone, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

  Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

  An Accounts Receivable Representative is responsible for ensuring that insurance carriers are properly billed for services rendered and that payments are received in a timely manner.

  This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm PST or MST. It may be necessary, given the business need, to work occasional overtime or weekends.

  We offer 2 weeks of paid training. The hours during training will be 8:00am to 5:00pm PST, Monday - Friday. Training will be conducted virtually from your home.

  *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

  Primary Responsibilities:

  • Follow up on outstanding claims via phone, web and mail
  • Denial resolution
  • Identifying trends
  • Upkeep on insurance changes including but not limited to: policy changes, claims address updates, third party administrator changes
  • Work collaboratively with other departments as needed to resolve claim issues

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  • High School Diploma / GED
  • Must be 18 years of age OR older
  • 1+ years of A/R Medical Billing experience including Claims Status, claim appeals/reconsiderations, charge entry, payment entry and AR follow-up
  • Basic computer skills with Microsoft Outlook, Word, and Excel
  • Experience with and understanding of ICD10 and CPT coding – including modifiers
  • Proven working experience as Accounts Receivable Clerk, Accounts Receivable Manager, or accountant
  • Understanding of basic accounting principles, fair credit practices and collection regulations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • High degree of accuracy and attention to detail
  • Ability to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm PST or MST. It may be necessary, given the business need, to work occasional overtime or weekends

  Preferred Qualifications:

  • Medicare and/or Medicaid billing experience
  • APM /NextGen/ ECW/EPIC Experience

  Telecommuting Requirements:

  • Reside within PST or MST zone
  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

  California, Colorado, Nevada, OR Washington Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  #RPO

• About the company

  UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.

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