• Job Description

  Req#: 9970853

  SUMMARY

  The Ace Store Director is responsible for ensuring superior customer service in their store. They must develop Associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.

  ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.
  • Hires, trains and develops retail staff with goals for growth and success in their positions, provides performance feedback and recognizes accomplishments.
  • Performs bookkeeping and payroll functions
  • Controls shrink, expenses andlabor
  • Coordinates the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately
  • Regulates retail inventory to reduce shrinkage, maintains appropriate stock levels and ensures report accuracy
  • Directs the shipping, receiving and inventory flow for the store
  • Forecasts scheduling needs to meet customer demand and creates work schedules
  • Delegates daily workload among Associates to meet merchandising and visual presentation standards
  • Aware of competition activity and report results: shares information with supervisor and makes appropriate recommendations
  • Ensures compliance with all laws, policies and procedures.
  • Follows all ACE programs/promotions
  • Acts as Niemann Foods representative within the store and community
  • Enforces safety policies and procedures; is a safety role model
  • Other duties as assigned by supervisor

  KEY ATTRIBUTES

  • Product knowledge
  • Passion for hardware business
  • Leadership skills
  • People/Communication skills
  • Excellent Customer Serviceskills
  • Integrity
  • Ability to multi-task

  SUPERVISORY RESPONSIBILITIES

  • Manages all Associates in the store.
  • Overall direction, coordination, and evaluation of the store and Associates.
  • Follows NFI policies and applicable federal, state and local laws.
  • Interviews, hires, and trains Associates
  • Plan, assign, and direct work
  • Reward and discipline Associates
  • Address complaints and resolves problems

  
  

  EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED)
  • Possess vast product knowledge of hardware related products
  • Minimum of 2 years retail management experience
  • Knowledge of retail computer systems, Word and Excel a plus

  LANGUAGE SKILLS

  • Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Write reports, business correspondence, and procedure manuals.
  • Present information and respond to questions from groups of managers, clients, customers, and the general public.

  MATHEMATICAL SKILLS

  • Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)

  CERTIFICATES, LICENSES, REGISTRATIONS

  • Some locations may require Power Industrial Truck Certification

  RECOMMENDED EQUIPMENT

  • Slip resistant shoes with closed toe and heel
  • Safety Cutter
  • Knives
  • Apron
  • Uniform per store policy

  PHYSICAL DEMANDS

  Regularly (Over 2/3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Communicate with associates and customers
  • Lift and/or move up to 25 pounds

  Frequently (Between 1/3 to 2/3 of the time)

  • Climb
  • Balance
  • Stoop
  • Kneel
  • Crouch
  • Lift and/or move up to 50 pounds

  Occasionally (Less than 1/3 of the time)

  • Sit
  • Overhead lifting
  • Crawl
  • Smell
  • Lift and/or move up to 100 pounds

  Vision

  • Close
  • Distance
  • Ability to adjust focus
  • Ability to distinguish colors

  WORK ENVIRONMENT

  Occasionally

  • Outside weather conditions
  • Work in high places
  • Fumes or airborne particles
  • Toxic or caustic chemicals
  • Risk of electrical shock

  Noise Level

  • Moderate in most areas
  • High in areas with lumber processing equipment

  
  

  
  

  **Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

  **Position requirements may vary by store location

• About the company

  Niemann Foods, Inc. is a company headquartered in Quincy, Illinois, that owns and operates over 100 supermarkets, convenience, pet and hardware stores mostly under the County Market, County Market Express, Harvest Market, Haymakers, ACE Hardware, Pet S...

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