• Job Description

  Req#: JR-017941

  
  If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

  Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

  Essential Functions and Responsibilities:

  • Act as a steward for carrying out WGU’s mission and strategic vision by demonstrating effective and consistent commitment to learner-centered, competency-based educational support.
  • Provide specialized instruction on assigned topics aligned with course curriculum and best practices.
  • Responsible for monitoring the course progress of an assigned group of learners in their course(s) and proactively offer support at key points of the student journey.
  • Responsible for managing a case load of assigned students and supporting team members students/caseloads as needed.
  • Provide expertise in assigned content area and maintains current knowledge in their field.
  • Foster student learning through innovative, effective teaching practices.
  • Use technology-based teaching and communication platforms to aid students in the development of competencies.
  • Collaborate with other professionals within the university to promote a positive, student-obsessed atmosphere.
  • Demonstrate initiative through independent completion of tasks.
  • Adapt to changing priorities within the workplace.
  • Participate in all required training activities.
  • Consistently exhibits WGU Leadership Principles.
  • Other duties and responsibilities may be assigned as the position evolves.

  Knowledge, Skills, and Abilities:

  • Demonstrated ability to customize instructional support for learners with various needs and educational backgrounds.
  • Must demonstrate technological competency: proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems.
  • Extraordinary customer service orientation.
  • Strong verbal and written communication skills, with the ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
  • Communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds and situations.
  • Well organized - conscientious and detail-oriented.
  • Demonstrated ability to use data to make decisions.
  • Strong understanding, acceptance, adherence, and promotion of the tenets of competency-based education in the WGU model.
  • Demonstrated ability to work effectively in a team environment.

  Job Qualifications:

  Minimum Qualifications:

  • Master's degree in HIM or related field. Education must be from an accredited institution and will be verified.
  • RHIA Certification
  • Qualifications and/or licensure/certifications as required by degree programs.
  • Minimum of two (2) years providing educational support and instruction.

  Preferred Qualifications:

  • Doctorate or terminal degree in a specific content area. Education must be from an accredited institution. Education is verified.
  • Industry Experience
  • Experience with distance education and distance learning students is preferred.

  #LI-Cm2

  #LI-Remote

  #AA

  The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

  At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
  

  Pay Range: $13,599.99 - $20,399.99

  WGU will accept applications for this position until 05/21/2024

  How to apply: apply online

  Part-time Regular Positions (classified for 30 or more, but less than 40 standard working hours)

  If this is a part-time, regular position (classified for 30 or more but less than 40 SWH) that is eligible for medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and paid holidays, sick time, and parental leave.

  Part-time Regular Positions (classified for less than 30 standard working hours)

  If this is a part-time, regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and paid holidays and sick time.

  
  The University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• About the company

  Western Governors University is a private, nonprofit online university based in Salt Lake City, Utah.

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