• Job Description

  Req#: B0201-READ-AA-27?language=en&page=188&sort=publicationDateDesc

  Job summary

  Do you enjoy working within a busy office or reception environment, where no two days are the same?

  We are looking for an experienced Admin Assistant to come and join our Reading unit for 27 hours per week every Monday, Tuesday, Wednesday and Thursday. A detailed shift pattern and salary information can be found in the further information section below.

  You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.

  About You

  You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.

  Main duties of the job

  • Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
  • Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
  • Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
  • Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.

  We are also looking for:

  • Experience of dealing face to face with patients who may be upset, within a care environment.
  • Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
  • Good attention to detail, supportive towards colleagues and clients and is an effective team player.

  About us

  British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

  Working with us:

  Alongside a supportive and friendly working environment, BPAS has generous benefits:

  • Life assurance cover at 3 times salary
  • 34 days annual leave per year
  • A defined contribution pension scheme.
  • You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

  BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.

  Details

  Date posted

  08 May 2025

  Pay scheme

  Other

  Salary

  £23,417 to £26,382 a year pro rata - Depending on skills and experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  B0201-READ-AA-27

  Job locations

  British Pregnancy Advisory Service

  121 London Street

  Reading

  RG1 4QA

  
  

  Job description

  Job responsibilities

  The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.

  Further Information

  Salary: £23,417 - £26,382 per annum pro rata (£12.51 - £14.09 p/h) - depending on skills/experience.

  Hours: 27 hours per week

  Shift Pattern:

  • Monday 08:00 - 16:00
  • Tuesday 08:00 - 16:00
  • Wednesday 08:30 - 13:00
  • Thursday 08:00 - 16:00

  Location:

  • BPAS Reading 121 London Street, Reading, Berkshire RG1 4QA

  Interested so far? Don't delay, apply today!

  This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.

  The Small Print:All applicants must be pro-choice.

  If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

  References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

  Job description

  Job responsibilities

  The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.

  Further Information

  Salary: £23,417 - £26,382 per annum pro rata (£12.51 - £14.09 p/h) - depending on skills/experience.

  Hours: 27 hours per week

  Shift Pattern:

  • Monday 08:00 - 16:00
  • Tuesday 08:00 - 16:00
  • Wednesday 08:30 - 13:00
  • Thursday 08:00 - 16:00

  Location:

  • BPAS Reading 121 London Street, Reading, Berkshire RG1 4QA

  Interested so far? Don't delay, apply today!

  This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.

  The Small Print:All applicants must be pro-choice.

  If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

  References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

  Person Specification

  Experience

  Essential

  • Administration experience gained within an office environment and general office duties
  • Knowledge of clerical procedures including checking documentation, telephone and reception duties

  Desirable

  • Experience of dealing face to face with patients who may be angry or upset, within a care environment
  • Healthcare administration experience

  Qualifications

  Essential

  • English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
  • Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

  General

  Essential

  • Do you support a woman's right to choose abortion?
  • Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
  • This role is based at our Reading unit (RG1 4QA) working 27 hours per week every Monday, Tuesday, Wednesday and Thursday - Can you commit to this working pattern?

  Desirable

  • Would you like to add any further information/statements to support your application?

  Person Specification

  Experience

  Essential

  • Administration experience gained within an office environment and general office duties
  • Knowledge of clerical procedures including checking documentation, telephone and reception duties

  Desirable

  • Experience of dealing face to face with patients who may be angry or upset, within a care environment
  • Healthcare administration experience

  Qualifications

  Essential

  • English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
  • Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

  General

  Essential

  • Do you support a woman's right to choose abortion?
  • Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
  • This role is based at our Reading unit (RG1 4QA) working 27 hours per week every Monday, Tuesday, Wednesday and Thursday - Can you commit to this working pattern?

  Desirable

  • Would you like to add any further information/statements to support your application?

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  British Pregnancy Advisory Service (BPAS)

  Address

  British Pregnancy Advisory Service

  121 London Street

  Reading

  RG1 4QA

  
  

  Employer's website

  https://www.bpas.org (Opens in a new tab)

  Employer details

  Employer name

  British Pregnancy Advisory Service (BPAS)

  Address

  British Pregnancy Advisory Service

  121 London Street

  Reading

  RG1 4QA

  
  

  Employer's website

  https://www.bpas.org (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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