• Job Description

  Req#: C9383-25-0380?language=en&page=73&sort=publicationDateDesc

  Job summary

  We are seeking a dedicated and efficient Administrative Support Assistant to provide comprehensive administrative support to the ADHD Nurse Team. This dynamic team delivers clinical services across Derby City, Derbyshire County, and Southern Derbyshire.

  The successful candidate will play a key role in ensuring the smooth operation of the service, supporting the team in delivering high-quality care to patients and families across a wide geographical area.

  It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.

  Main duties of the job

  Example of Main Job Duties:

  1. Provide a comprehensive secretarial service to the designated team, including typing and word processing of letters, memos, minutes, reports, and other routine correspondence.

  2. Ensure appointment letters are created and sent in a timely manner, and co-ordinate the nursing team's rotas on SystemOne to reflect their individual working patterns. Accurately identify whether appointments are face-to-face or via telephone.

  3. Send SMS text reminders to reduce the rate of 'Was Not Brought' (WNB) appointments.

  4. Manage the nursing team's time effectively by carrying out all associated administrative tasks related to cancellations, re-booking of appointments, WNBs, and urgent messages received.

  5. Follow internal guidelines for processing electronic referrals from departments, ensuring completion of the correct procedures to provide clarity for both the admin and nursing teams.

  6. Produce documents, charts, and tables using Microsoft Office applications such as Word, Excel, and Access, and disseminate information efficiently via email.

  About us

  Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

  The team are made up of a Senior nurse, Lead nurses, registered nurses, specialist support workers, Occupational therapist, a Physiotherapist, a psychologist and Consultant Psychiatrist.

  Benefits include:

  • Commitment to flexible working where this is possible
  • 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
  • Yearly appraisal and commitment to ongoing training
  • Generous NHS pension scheme
  • Good maternity, paternity and adoption benefits
  • Health service discounts and online benefits
  • Incremental pay progression
  • Free confidential employee assistance programme 24/7
  • Access to our LGBT+ network, BAME Network and Christian Network
  • Health and wellbeing opportunities
  • Structured learning and development opportunities

  Details

  Date posted

  08 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year Pro Rata

  Contract

  Fixed term

  Duration

  6 months

  Working pattern

  Full-time

  Reference number

  383-CHI-5729-25

  Job locations

  St Pauls House

  Enterprise Way

  Derby

  DE22 4BB

  
  

  Job description

  Job responsibilities

  Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

  Job description

  Job responsibilities

  Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

  Person Specification

  Experience

  Essential

  • Use of NHS hardware and soft ware applications like EMAS, SystemOne or Lorenzo

  Caring and Compassionate

  Essential

  • Demonstrating a caring and compassionate approach to patients is vital.

  Qualifications

  Essential

  • RSA typing Grade ll or equivalent qualification or demonstratable experience. Working knowledge of Microsoft packages
  • English language - GCSE Grade C or equivalent

  Person Specification

  Experience

  Essential

  • Use of NHS hardware and soft ware applications like EMAS, SystemOne or Lorenzo

  Caring and Compassionate

  Essential

  • Demonstrating a caring and compassionate approach to patients is vital.

  Qualifications

  Essential

  • RSA typing Grade ll or equivalent qualification or demonstratable experience. Working knowledge of Microsoft packages
  • English language - GCSE Grade C or equivalent

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Derbyshire Healthcare NHS Foundation Trust

  Address

  St Pauls House

  Enterprise Way

  Derby

  DE22 4BB

  
  

  Employer's website

  http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Derbyshire Healthcare NHS Foundation Trust

  Address

  St Pauls House

  Enterprise Way

  Derby

  DE22 4BB

  
  

  Employer's website

  http://www.derbyshirehealthcareft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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