• Job Description

  Req#: C9218-25-0302?language=en&page=394&sort=publicationDateDesc

  Job summary

  We are looking to appoint a motivated and enthusiastic person who has excellent organisational, administrative and interpersonal skills, and a high level knowledge of Microsoft Office software, i.e. Outlook, Word, Excel, MS Teams etc.

  The main requirements of the role will be to ensure delivery of a comprehensive, high quality supervisory and administrative service to the the admin team, including diary management, meeting preparation and formal minute taking, typing/word processing of letters, reports, and other correspondence.

  Essential educational, skills, knowledge and experience requirements are detailed in the Job Description and Person Specification. This is a very busy role and the successful candidate will need to be able to work without direct supervision to meet challenging demands and should be able to evidence their experience of working in a similar role.

  This role is a Fixed Term Contract for 37.5 per week, working Monday-Friday between the hours of 0800-1700. The post holder will need to be flexible as they may be required to undertake cross site working to cover annual leave/sickness to meet the needs of the service.

  Please be advised sponsorship is not eligible for this post.

  This post will be to support two admin location teams, Tile Hill Health Centre (CV4 9PN) and Willenhall Primary Care Centre (CV3 3DG).

  Main duties of the job

  The overall activities of the post-holder will include:

  • Responsible for the effective and efficient delivery of a comprehensive administrative support service across all Community Services.
  • Responsible for the supervision of Band 2 and 3 Admin Support staff
  • Establish and maintain agreed systems for effective record keeping including collation and submission of timely statistics
  • Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements

  Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

  About us

  University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

  Date posted

  26 February 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year per annum

  Contract

  Fixed term

  Duration

  3 months

  Working pattern

  Full-time

  Reference number

  218-AC-B4-7027914

  Job locations

  Tile Hill Health Centre & Willenhall Primary Care Centre

  Jardine Crescent

  Coventry

  CV4 9PN

  
  

  Job description

  Job responsibilities

  • Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff, service users and stakeholders for example face-to-face, via telephone and email
  • Exercise confidentiality; be sympathetic and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including dealing with a difficult situation, e.g. aggressive or demanding behaviour.
  • Provide effective problem solving both face to face and via telephone
  • Negotiate effectively
  • Communicate work procedures, motivating staff to achieve objectives
  • Attend admin team / departmental meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas and communicating effectively.

  For further details please see the attached job description.

  Job description

  Job responsibilities

  • Excellent interpersonal skills and able to communicate a range of complex or sensitive information effectively with staff, service users and stakeholders for example face-to-face, via telephone and email
  • Exercise confidentiality; be sympathetic and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including dealing with a difficult situation, e.g. aggressive or demanding behaviour.
  • Provide effective problem solving both face to face and via telephone
  • Negotiate effectively
  • Communicate work procedures, motivating staff to achieve objectives
  • Attend admin team / departmental meetings on a regular basis and contribute to building effective teamwork in exchanging views and ideas and communicating effectively.

  For further details please see the attached job description.

  Person Specification

  Qualifications

  Essential

  • see supporting documents

  Desirable

  • See supporting documents

  Experience

  Essential

  • see supporting documents

  Desirable

  • see supporting documents

  Knowledge and Skills

  Essential

  • see supporting documents

  Person Specification

  Qualifications

  Essential

  • see supporting documents

  Desirable

  • See supporting documents

  Experience

  Essential

  • see supporting documents

  Desirable

  • see supporting documents

  Knowledge and Skills

  Essential

  • see supporting documents

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  University Hospitals Coventry and Warwickshire NHS Trust

  Address

  Tile Hill Health Centre & Willenhall Primary Care Centre

  Jardine Crescent

  Coventry

  CV4 9PN

  
  

  Employer's website

  https://www.jobsatuhcw.co.uk (Opens in a new tab)

  Employer details

  Employer name

  University Hospitals Coventry and Warwickshire NHS Trust

  Address

  Tile Hill Health Centre & Willenhall Primary Care Centre

  Jardine Crescent

  Coventry

  CV4 9PN

  
  

  Employer's website

  https://www.jobsatuhcw.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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