NHS
Administration Assistant
This job is now closed
Job Description
- Req#: C9152-24-0515?language=en&page=57&sort=publicationDateDesc
- Good standards of English/ Maths GCSE or equivalent
- Ability to multi task
- Ability to type and format clinical letters
- Organisational skills e.g. time management, ability to prioritise.
- Good communication skills (written, verbal and telephone manner)
- Previous office experience or work in a similar environment.
- Previous NHS experience
- Good working knowledge of computer programmes (Microsoft word, Excel, Outlook).
- Ability to use printers and scanners
- Ability to use own initiative
- Enthusiastic and motivated.
- High level of organisation skills.
- Excellent interpersonal skills
- Good standards of English/ Maths GCSE or equivalent
- Ability to multi task
- Ability to type and format clinical letters
- Organisational skills e.g. time management, ability to prioritise.
- Good communication skills (written, verbal and telephone manner)
- Previous office experience or work in a similar environment.
- Previous NHS experience
- Good working knowledge of computer programmes (Microsoft word, Excel, Outlook).
- Ability to use printers and scanners
- Ability to use own initiative
- Enthusiastic and motivated.
- High level of organisation skills.
- Excellent interpersonal skills
Job summary
The Dorset Pain Management Service is a vibrant service, consisting of an inter-professional team working pan-Dorset. We offer individual interventions and group programmes in various locations county wide; these are delivered by two teams across the county. The staff mix includes pain consultants, psychologists, specialist physiotherapists, pain and mental health nurses and occupational therapists, therapy assistants, trainees from various departments and our hardworking admin support team.
We are looking for an experienced Administrator to join the Dorset Pain Management Service. The successful candidate will ideally have experience of working within the NHS and have excellent communication skills to deal with patients both face to face and via the telephone.
We are looking for full time 37.5 hours per week on a permanent basis.
Main duties of the job
The post will be based at Shelley Road Community Clinic, Boscombe, Bournemouth with very occasional travel to other sites in Poole and Weymouth. You will be working as part of a supportive administration team, spread across various locations in Dorset, supporting a multi-disciplinary team of pain specialists who help people cope with chronic pain to lead meaningful lives.
The role involves managing waiting lists and booking both one-to-one appointments and pain management programmes.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Date posted
02 May 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year p.a., pro rata for part time
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
152-C028.24
Job locations
Shelley Road Clinic
11 Shelley Rd, Boscombe,
Boscombe, Bournemouth
BH1 4JQ
Job descriptionJob description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Person SpecificationPerson Specification
Knowledge, Skills and Training
Essential
Job Specific Experience
Essential
Desirable
Information Technology
Essential
Personal Qualities
Essential
Knowledge, Skills and Training
Essential
Job Specific Experience
Essential
Desirable
Information Technology
Essential
Personal Qualities
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Shelley Road Clinic
11 Shelley Rd, Boscombe,
Boscombe, Bournemouth
BH1 4JQ
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Shelley Road Clinic
11 Shelley Rd, Boscombe,
Boscombe, Bournemouth
BH1 4JQ
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.