• Job Description

  Req#: C9380-25-0077?language=en&page=44&sort=publicationDateDesc

  Job summary

  Our friendly Ashford and Canterbury Community Mental Health Team is seeking a part-time highly motivated and organizedAdministrative Assistant to join their busy team in Canterbury.

  KMPT is a leading provider dedicated to improving the lives of people in Kent & Medway. We are committed to delivering high-quality, compassionate care to our patients.

  In this vital role, you will play a crucial part in supporting our clinical teams and ensuring the smooth and efficient delivery of patient care.

  • Manage daily mail: Open, date stamp, and dispatch mail promptly.
  • Data entry: Accurately input and update patient information into various systems (e.g., RiO) including new referrals, progress notes, test results, and questionnaire outcomes.
  • Maintain clinic appointment lists: Check and update appointment schedules in RiO.
  • Liaise with internal departments: Build and maintain strong working relationships with colleagues across the organization.
  • Provide general administrative support: Photocopying, filing, and other ad-hoc duties as required.

  Apply now and kickstart your career in the NHS.

  Main duties of the job

  • Ideally, you'll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.
  • You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience.
  • Confident, professional, organised, and with a keen eye for detail; you'll be at home speaking with our patients and making sure that your work is of the very highest quality.
  • With experience in MS Office, you'll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.
  • Able to stay calm and professional at all times, you'll always make sure that you put the needs of our patients at the fore.
  • If you're asked to attend an interview, there will be a literacy and numeracy test.

  About us

  We provide services for patients with various mental health conditions. Providing the very best care is something that we are passionate about and our administration teams play a crucial role in helping us to deliver this. If you're looking for a role that has real impact on the communities that we serve then look no further.

  Our people are empathetic and compassionate, and understand the importance of the role that they play in the context of the broader organisation. You'll need to be professional, flexible and at ease with change. Happy working as part of a close knit team, you'll also be able to get yourself motivated to make sure that the job gets done.

  Due to the nature of our work, things can (and do) change at pace. You'llbe able to take direction from your team as our priorities change and evolve.

  While you may not have direct experience of working in the NHS, we're really keen to hear from applicants who are willing and able to learn and are looking for a rewarding role within the healthcare sector.

  Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

  Working at KMPT (youtube.com)

  Date posted

  31 January 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  380-EK260

  Job locations

  Laurel House

  41 Old Dover Road

  Canterbury

  CT1 3HH

  
  

  Job description

  Job responsibilities

  • Preparation of a variety of documents and correspondence from tape, digital dictation, or notes
  • Printing information in a spreadsheet or report format as required
  • Laminating of posters or reports and binding as appropriate
  • Booking of appointments and, with appropriate supervision from theAdministrators
  • Arranging meetings and events
  • Diary management
  • Ordering of stationery and other supplies

  Please see the job description for more details

  Job description

  Job responsibilities

  • Preparation of a variety of documents and correspondence from tape, digital dictation, or notes
  • Printing information in a spreadsheet or report format as required
  • Laminating of posters or reports and binding as appropriate
  • Booking of appointments and, with appropriate supervision from theAdministrators
  • Arranging meetings and events
  • Diary management
  • Ordering of stationery and other supplies

  Please see the job description for more details

  Person Specification

  Qualifications

  Essential

  • A-C Grade GCSE in English or equivalent
  • A-C Grade GCSE in Maths or equivalent
  • Educated to NVQ level 2 or equivalent

  Desirable

  • Experience of Microsoft Office

  Experience

  Essential

  • Previous customer service focused role
  • Previous administration experience

  Desirable

  • Receptionist experience

  Skillset

  Essential

  • Customer Service Experience
  • Keyboard/ typing skills
  • Experience in MS Office
  • Understanding of GDPR/data protection

  Person Specification

  Qualifications

  Essential

  • A-C Grade GCSE in English or equivalent
  • A-C Grade GCSE in Maths or equivalent
  • Educated to NVQ level 2 or equivalent

  Desirable

  • Experience of Microsoft Office

  Experience

  Essential

  • Previous customer service focused role
  • Previous administration experience

  Desirable

  • Receptionist experience

  Skillset

  Essential

  • Customer Service Experience
  • Keyboard/ typing skills
  • Experience in MS Office
  • Understanding of GDPR/data protection

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Kent & Medway NHS & Social Care Partnership Trust

  Address

  Laurel House

  41 Old Dover Road

  Canterbury

  CT1 3HH

  
  

  Employer's website

  https://www.kmpt.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Kent & Medway NHS & Social Care Partnership Trust

  Address

  Laurel House

  41 Old Dover Road

  Canterbury

  CT1 3HH

  
  

  Employer's website

  https://www.kmpt.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice