Job summary

The Complex Discharge Team at the Queen Elizabeth Hospital in King's Lynn has an exciting opportunity for an administrative role within our friendly team.

You will provide full secretarial and administrative support to the Complex Discharge Team and support the Complex Discharge Matron and Sisters. Communicating with wards, specialities as well as social services.

If this sounds like the role for you, we would love to hear from you!

Main duties of the job

The post holder will act as first point of contact for the Complex Discharge Team, dealing with staff of all levels within the Trust and the Local Health and Social Economy. Be able to manage office systems, ensuring that the Complex Discharge email box is up-to-date and appropriate actions taken for each email. Implementation of relevant office policies and procedures, suggesting changes as appropriate.

The post holder will maintain the complex discharge team and ensure that trust and national reports are produced in a timely manner and as requested.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.