NHS

Administration Assistant - Diabetic Retinopathy


Pay24,169.00 - 25,674.00 / year
LocationAlsager/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9209-25-0282?language=en&page=43&sort=publicationDateDesc

      Job summary

      We are looking for a proficient, friendly, conscientious Administrator who works well within in a team to join the Cheshire Diabetic Eye Screening Programme (DESP).

      The aim of the Cheshire DESP is to reduce the risk of sight loss amongst people with diabetes by inviting all eligible people for screening to ensure the early detection and appropriate monitoring and treatment of diabetic retinopathy.

      Applicants should be computer literate and have a good knowledge of Excel, with the ability to pick up new computer systems and ways of working easily. Applicants should have a courteous telephone manner and should be able to prioritise and manage their own workload. It is very important that applicants have attention to detail and have excellent organisational and interpersonal skills.

      If an Applicant does not have a Level 3 City and Guilds Certificate in Diabetic Retinopathy Screening Administration then the post holder will start as a Band 2 until a competency framework has been completed. They will then progress to a Band 3.

      Hours per week: 37.5. Monday to Friday (08.30am-16.30pm with a half hour lunch break).

      Main duties of the job

      Tasks include maintaining an accurate database of patients who need to be screened, providing a telephone service to patients and other healthcare professionals, data inputting, completing audits, booking appointments and making referrals to the hospital eye service.

      Other tasks include managing the post and maintaining failsafe by ensuring patients are seen in a timely manner.

      A knowledge of NHS computer systems, diabetic eye screening and Optomize would be desirable but not essential.

      Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK (www.gov.uk)

      About us

      It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

      COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

      Details

      Date posted

      04 June 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,169 to £25,674 a year per annum, pro rata

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      209-A-25-7255311

      Job locations

      Alsager Health Centre

      12 Sandbach Road South

      Alsager

      ST7 2LU


      Job description

      Job responsibilities

      Please read the attached Applicant Pack prior to completing your application form to find out more information.

      Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

      As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

      We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

      Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

      We look forward to receiving your application.

      Job description

      Job responsibilities

      Please read the attached Applicant Pack prior to completing your application form to find out more information.

      Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

      As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

      We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

      Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

      We look forward to receiving your application.

      Person Specification

      Qualifications

      Essential

      • Good general level of education including GCSEs English and Maths

      Desirable

      • City and Guilds Level 3 Diploma in Diabetic Retinopathy Administration
      • ECDL (European Computer Driving Licence)
      • Customer care qualification
      • NVQ (National Vocational Qualifications) /Diploma in Administration

      Knowledge and Skills

      Essential

      • Understanding of diabetes and its complications
      • Computer literate i.e. proficient with Microsoft Word, Excel and Outlook with the ability to easily adjust to in house computer systems
      • Ability to work as part of a team
      • Customer service skills
      • Excellent communication skills both written and verbal
      • Ability to prioritise and own workload
      • Professional courteous telephone manner

      Experience

      Essential

      • Previous administration experience

      Desirable

      • NHS experience

      Specific Job Requirement

      Essential

      • Flexibility to complete other tasks and provide cover
      • Reliable and dependable
      • High attention to detail

      Other Role Requirements

      Essential

      • Please refer to the Job Description and Person Specification for further details
      Person Specification

      Qualifications

      Essential

      • Good general level of education including GCSEs English and Maths

      Desirable

      • City and Guilds Level 3 Diploma in Diabetic Retinopathy Administration
      • ECDL (European Computer Driving Licence)
      • Customer care qualification
      • NVQ (National Vocational Qualifications) /Diploma in Administration

      Knowledge and Skills

      Essential

      • Understanding of diabetes and its complications
      • Computer literate i.e. proficient with Microsoft Word, Excel and Outlook with the ability to easily adjust to in house computer systems
      • Ability to work as part of a team
      • Customer service skills
      • Excellent communication skills both written and verbal
      • Ability to prioritise and own workload
      • Professional courteous telephone manner

      Experience

      Essential

      • Previous administration experience

      Desirable

      • NHS experience

      Specific Job Requirement

      Essential

      • Flexibility to complete other tasks and provide cover
      • Reliable and dependable
      • High attention to detail

      Other Role Requirements

      Essential

      • Please refer to the Job Description and Person Specification for further details

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      East Cheshire NHS Trust

      Address

      Alsager Health Centre

      12 Sandbach Road South

      Alsager

      ST7 2LU


      Employer's website

      https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      East Cheshire NHS Trust

      Address

      Alsager Health Centre

      12 Sandbach Road South

      Alsager

      ST7 2LU


      Employer's website

      https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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