NHS
Administration Officer Lymphoedema Service
This job is now closed
Job Description
- Req#: H9110-25-0728?language=en&page=302&sort=publicationDateDesc
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
- RSA II
- Good Standard of education (English & Maths)
- NVQ Qualification in Business Administration
- Previous experience dealing with members of the public
- Ability to use E-Systems previously
- Working within an NHS environment
- RSA II
- Good Standard of education (English & Maths)
- NVQ Qualification in Business Administration
- Previous experience dealing with members of the public
- Ability to use E-Systems previously
- Working within an NHS environment
Job summary
Community Services will appoint a suitably qualified person with the essential skills into the role of administration officer. They will become an integral part of Lymphoedema services at Maesteg Hospital.
There are 2 part time posts available, post 1 covering 9.00am - 12.45pm, post 2 covering 12.15pm - 4.00pm.
Lymphoedema at Maesteg supports patients in Bridgend and the surrounding areas within the footprint of Cwm Taf Morgannwg.
The key elements of the administration officer will be to support the team in the following key areas of work. To maintain, monitor and process patients on the waiting list for the service.
Ensure robust processes for patients who attend outpatient clinics, patients who require home visits or patients who will have virtual contacts. This will be done by using a range of CTM patient information systems e.g. WPAS.
To utilise CTM financial purchase to payment system (Oracle) for producing orders for patient garments, receipting deliveries ensuring invoices can be processed quickly and routing garments for all patients in a timely manner.
To undertake all other administration tasks highlighted within the job description ensuring the Lymphoedema service is fully supported and maintained by the administration service.
Main duties of the job
The post holder will be required to demonstrate a range of skills to be able to undertake this role, excellent; communication skills, customer care skills, keyboard skills. There is a need to demonstrate a background or experience using Microsoft office packages in particular the use of Excel for maintaining spreadsheets is essential.
A full training package will be provided and the post holder will remain supervised until competency is achieved. When training is completed, post holder will benefit from having a range of new skills and expertise in using patient information and financial systems.
The service is dependent on the post holder providing clear and precise communication along with the ability to demonstrate excellent organisational skills, each essential in a competent team member.
The post holder will work closely within a multi-disciplined team that includes colleagues from across the organisation and external support services.
An understanding of customer care and meeting the needs of the general public is necessary for this position, therefore an excellent telephone and communication manner will need to be demonstrated.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Details
Date posted
21 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,433 to £26,060 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
110-AC106-0525
Job locations
Maesteg Hospital
Neath Road
Maesteg
CF34 9PW
Job descriptionJob description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Maesteg Hospital
Neath Road
Maesteg
CF34 9PW
Employer's website
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Maesteg Hospital
Neath Road
Maesteg
CF34 9PW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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