• Job Description

  Req#: M0032-25-0021?language=en&page=823&sort=publicationDateDesc

  Job summary

  Key responsibilities include providing day to day support for the Director, such as diary management, preparation of meeting papers, and other secretarial duties. Supporting the overall team with key administration tasks is also integral to the role, including supporting with events and wider communication.

  Main duties of the job

  As our Administration Support Officer, you'll be the organisational powerhouse behind the team.

  You will be:

  • Responsible for managing the directors diary
  • Preparing key meeting materials alongside co-ordinating agendas and meeting minutes
  • The first point of contact for external enquiries
  • Supporting the delivery and promotion of events
  • Supporting finance processes
  • Contributing to our website and marketing content
  • Collaborating with colleagues across the NHS Confederation in Wales, London, Leeds, and Northern Ireland.

  About us

  The Welsh NHS Confederation is the national membership body representing the leaders of the organisations making up the NHS in Wales: the seven local health boards; three NHS trusts; and two Special Health Authorities. We are part of the NHS Confederation and host NHS Wales Employers.

  Details

  Date posted

  13 October 2025

  Pay scheme

  Other

  Salary

  £25,162 a year

  Contract

  Fixed term

  Duration

  8 months

  Working pattern

  Full-time, Flexible working, Home or remote working

  Reference number

  NHS1145961

  Job locations

  Tŷ Glan-yr-Afon

  21 Cowbridge Road East

  Cardiff

  CF11 9AD

  
  

  Job description

  Job responsibilities

  Responsibilities

  • Manage diary and appointments for the Director.
  • Support the production of papers and presentations in advance of key meetings and events.
  • Liaise with the team to develop agendas for team meetings and write minutes.
  • Be the initial point of contact for external callers.
  • Support colleagues with Customer Relationship Management database (CRM).
  • Coordinate meeting room bookings.
  • Manage office electronic filing system and update as necessary.
  • Manage and distribute any incoming correspondence, ensuring matters of urgency and deadlines are drawn to the attention of appropriate team member.
  • Assist with delivery and marketing of online and in person events.
  • Support Business and Events Manager with finance processes.
  • Assist in the distribution of publications.
  • Support Senior Media and Communications Adviser as needed, including drafting and updating content for the Welsh NHS Confederation website, designing newsletters and marketing information for events.
  • Work with the wider NHS Confederation when necessary through liaising with colleagues from London, Leeds and Northern Ireland.
  • Any other duties considered appropriate.

  Job description

  Job responsibilities

  Responsibilities

  • Manage diary and appointments for the Director.
  • Support the production of papers and presentations in advance of key meetings and events.
  • Liaise with the team to develop agendas for team meetings and write minutes.
  • Be the initial point of contact for external callers.
  • Support colleagues with Customer Relationship Management database (CRM).
  • Coordinate meeting room bookings.
  • Manage office electronic filing system and update as necessary.
  • Manage and distribute any incoming correspondence, ensuring matters of urgency and deadlines are drawn to the attention of appropriate team member.
  • Assist with delivery and marketing of online and in person events.
  • Support Business and Events Manager with finance processes.
  • Assist in the distribution of publications.
  • Support Senior Media and Communications Adviser as needed, including drafting and updating content for the Welsh NHS Confederation website, designing newsletters and marketing information for events.
  • Work with the wider NHS Confederation when necessary through liaising with colleagues from London, Leeds and Northern Ireland.
  • Any other duties considered appropriate.

  Person Specification

  Experience

  Essential

  • Demonstrable experience of organisational and administrative skills with excellent
  • attention to detail.
  • Demonstrable written and verbal communication skills.
  • Knowledge of office management systems and procedures, such as CRM.
  • Proficient in Microsoft Office applications including Word, Excel, Outlook, PowerPoint,
  • and Explorer, as well as design tools such as Canva, Adobe InDesign, or other creative
  • software packages.
  • Ability to build and maintain effective relationships with internal and external
  • stakeholders, and communicate confidently with senior stakeholders.
  • Able to work independently and experience of working in a team.
  • A responsive, flexible attitude with the ability to use own initiative and manage priorities
  • often in a fast-moving environment.

  Desirable

  • Welsh speaking.
  • Experience of maintaining and updating websites and working with e-newsletters.

  Person Specification

  Experience

  Essential

  • Demonstrable experience of organisational and administrative skills with excellent
  • attention to detail.
  • Demonstrable written and verbal communication skills.
  • Knowledge of office management systems and procedures, such as CRM.
  • Proficient in Microsoft Office applications including Word, Excel, Outlook, PowerPoint,
  • and Explorer, as well as design tools such as Canva, Adobe InDesign, or other creative
  • software packages.
  • Ability to build and maintain effective relationships with internal and external
  • stakeholders, and communicate confidently with senior stakeholders.
  • Able to work independently and experience of working in a team.
  • A responsive, flexible attitude with the ability to use own initiative and manage priorities
  • often in a fast-moving environment.

  Desirable

  • Welsh speaking.
  • Experience of maintaining and updating websites and working with e-newsletters.

  Employer details

  Employer name

  NHS Confederation

  Address

  Tŷ Glan-yr-Afon

  21 Cowbridge Road East

  Cardiff

  CF11 9AD

  
  

  Employer's website

  https://www.nhsconfed.org/ (Opens in a new tab)

  Employer details

  Employer name

  NHS Confederation

  Address

  Tŷ Glan-yr-Afon

  21 Cowbridge Road East

  Cardiff

  CF11 9AD

  
  

  Employer's website

  https://www.nhsconfed.org/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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