• Job Description

  Req#: C9357-24-0295?language=en&page=51&sort=publicationDateDesc

  Job summary

  Band 4, Orthotics Administration Team Lead (37.5 hours per week)

  Within therapies we have an brand new opportunity for a B4 Administration team leader to oversee the administration teams at our four main orthotic departments. The job involves supporting therapy services to maintain and develop the interface between ULHT and our contracted provider. The role comprises of, supporting staff in their day to day admin duties, ensuring management of waiting lists and department statistics, training new staff and working along side management and therapists to ensure efficient admin processes across the trust.

  This post is a Trust wide post with a commitment to work along side clinics at Lincoln County Hospital for 2 days and Grantham District Hospital for 2 days, The final day will be committed to administration work linked to the role and working with the Operational Service Lead on service developments.

  Main duties of the job

  Responsible for providing an effective, efficient and professional outpatient appointments service.

  This includes;

  • Providing a customer focused booking service
  • To undertake 1st line management duties including ensuring staff training and development, performance management, Grievances, appraisals, absence management and staff adhere to the Trusts required behaviours and policies
  • To assist the Operational Lead in the provision of outpatient appointments and Reception Service to ensure both national and local targets and protocols are met, and data captured is relevant, timely and accurate.
  • To supervise a team of staff ensuring rotas etc. are managed for the relevant team. Ensuring absence management and return to work interviews are conducted and system updated accordingly. Health Roster is accurate with hours worked, to ensure staff get paid correctly and on time.
  • To invoice and ensure that there is a robust quality check process for all orthoses
  • To participate and assist in the implementation of service developments.

  About us

  What's the hospital like?

  Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

  Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

  Lincoln Hospital is a thriving university city, and with the opening of the new medical school, it provides all major specialties and a 24-hour major accident and emergency service. This district general hospital serves the city of Lincoln and the North Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

  Louth Hospital is set on the edge of the Wolds and serves the communities of Louth and the local area. It provides a number of services, including an outpatient department, diagnostic and surgical procedures, as well as a surgical ward.

  If you want to make a difference and be part of something new and exciting, we would love to hear from you. So, what are you waiting for?!

  One Trust, Endless opportunities

  Date posted

  08 February 2024

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £25,147 to £27,596 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  357-LN-1966-23

  Job locations

  Trust wide

  Greetwell Road

  Lincoln

  LN2 5QY

  
  

  Job description

  Job responsibilities

  What should you do next?

  Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

  Job description

  Job responsibilities

  What should you do next?

  Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

  Person Specification

  Qualifications

  Essential

  • GCSE Grade C (5) or above in English and Maths or equivalent qualification/ experience
  • AS and A level or NVQ3 or equivalent qualification or demonstrable experience
  • Foundation Management Course or equivalent relevant experience
  • Evidence of continuing professional development
  • Working knowledge and experience of Microsoft packages, Outlook, Word, PowerPoint and Excel

  Desirable

  • Supervisory qualification
  • RSA CLAIT qualifications or ECDL or equivalent

  Previous Experience

  Essential

  • Experience of working in a customer care or office environment
  • Ability to prioritise and organise
  • Evidence of supervisory and staff management skills
  • Experience of analysing, interpreting and presenting complex information.

  Desirable

  • NHS Experience
  • Experience of managing change
  • Experience of using clinical manager

  Knowledge, skills, aptitudes

  Essential

  • Ability to ; -Motivate -Communicate -Prioritise -Manage people -Attention to detail
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: ?Patient Centred ?Safety ?Compassion ?Respect and ?Excellence
  • Up to date evidence of any IT packages undertaken

  Desirable

  • Use of NHS systems
  • Knowledge of EAP
  • Knowledge of medical terminology

  Specific Requirements

  Essential

  • Ability to travel trust wide
  • Ability to work to tight deadlines
  • Ability to work under pressure
  • Ability to work with a team
  • Ability to work flexibly

  Person Specification

  Qualifications

  Essential

  • GCSE Grade C (5) or above in English and Maths or equivalent qualification/ experience
  • AS and A level or NVQ3 or equivalent qualification or demonstrable experience
  • Foundation Management Course or equivalent relevant experience
  • Evidence of continuing professional development
  • Working knowledge and experience of Microsoft packages, Outlook, Word, PowerPoint and Excel

  Desirable

  • Supervisory qualification
  • RSA CLAIT qualifications or ECDL or equivalent

  Previous Experience

  Essential

  • Experience of working in a customer care or office environment
  • Ability to prioritise and organise
  • Evidence of supervisory and staff management skills
  • Experience of analysing, interpreting and presenting complex information.

  Desirable

  • NHS Experience
  • Experience of managing change
  • Experience of using clinical manager

  Knowledge, skills, aptitudes

  Essential

  • Ability to ; -Motivate -Communicate -Prioritise -Manage people -Attention to detail
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: ?Patient Centred ?Safety ?Compassion ?Respect and ?Excellence
  • Up to date evidence of any IT packages undertaken

  Desirable

  • Use of NHS systems
  • Knowledge of EAP
  • Knowledge of medical terminology

  Specific Requirements

  Essential

  • Ability to travel trust wide
  • Ability to work to tight deadlines
  • Ability to work under pressure
  • Ability to work with a team
  • Ability to work flexibly

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  United Lincolnshire Hospitals NHS Trust

  Address

  Trust wide

  Greetwell Road

  Lincoln

  LN2 5QY

  
  

  Employer's website

  https://www.ulh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  United Lincolnshire Hospitals NHS Trust

  Address

  Trust wide

  Greetwell Road

  Lincoln

  LN2 5QY

  
  

  Employer's website

  https://www.ulh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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