Date Posted: 10/27/2023
Req ID: 34667
Faculty/Division: Vice-Provost, Students
Department: Student Life T-Card Office
Campus: St. George (Downtown Toronto)
Position Numbers: 55645 & 51423

Description:

About us:

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within the Division of Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.

In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.

To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.

Your opportunity:

Under the general supervision of the Manager, TCard Services, St. George Campus, the incumbent supports the department's administrative and communications needs, including events, programs, and initiatives. The Administrative and Communications Officer coordinates the production, printing and distribution of department newsletters and communications materials, and performs ongoing maintenance and updates to the department's various digital platforms; provides front-line and administrative support to the team, including serving as a backup by providing reception/front-line services for the Department by attending to queries from visitors, in e-mail, and through phone calls, and directing concerns to the appropriate staff. The incumbent also provides the first line of support to staff at our tri-campus partner offices by troubleshooting, referencing existing resources and escalating when necessary.

Your responsibilities will include:

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Scheduling appointments
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Writing routine documents and correspondence
• Verifying the accuracy and completeness of documents
• Maintaining information on digital platforms and/or printed materials
• Maintaining information on a website
• Determining logistical details and activities for events and/or programming

Essential Qualifications:

• College Diploma (2 years) or an acceptable equivalent combination of education and experience.
• Minimum two years of recent related experience in administrative, communications, and events support in an office environment, preferably in a post-secondary environment.
• Experience updating and maintaining digitalplatforms (e.g. websites and social media).
• Experience with event logistics supports, including room and AV equipment bookings and arranging catering.
• Experience providing front-line reception service.
• Excellent communication skills, including strong oral and written abilities.
• Demonstrated strong organizational skills.
• Excellent interpersonal skills.
• Excellent computer skills in: MS Office Suite (e.g. Word, Excel, PowerPoint), Email (e.g. Outlook), electronic calendar organizer, social media (e.g. Facebook, Twitter, Instagram, etc.), Adobe Acrobat, Adobe Creative Suite, Drupal/WordPress (or similar content management systems).

To be successful in this role you will be:

• Approachable
• Efficient
• Multi-tasker
• Possess a positive attitude
• Resourceful
• Team player

There are two (2) openings for this role.

Closing Date: 11/06/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 07 -- $58,012 with an annual step progression to a maximum of $74,189. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Anita Chooraman

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.