• Job Description

  Req#: CONVE001107

  Some essential job duties of this position include the following:

  • Perform all administrative tasks including special projects. Provide support for department staff.
  • Manage department billing functions to include purchase orders, check requests, record retention, budget reconciliation and operating statement review.
  • Assist with handling incoming department calls. Provide assistance to internal + external partners, clients and meeting attendees as needed.
  • Serve as a liaison to coordinate the Explore St. Louis Welcome Program and communicate program details. Coordination will include creating project schedules for the creation and installation of banners, airport signage and amenities; and ordering of all materials needed to execute the Welcome Program.
  • Create and disseminate department communications and business reports.
  • Execute the booking turnover form process for city-wide conventions and special programs. Distribute turnover forms + reconciliation lists.
  • Update the convention calendar with department Manager assignments and distribute to internal partners monthly.
  • Act as direct liaison for business support services to include department equipment and supplies, CRM database, deliveries and mailings.
  • Maintain inventory of department supplies, amenities, and client kits.
  • Maintain the department calendar.
  • Provide support for city-wide convention and hotel pre-conference meetings to include sending meeting invitations, managing meeting attendance responses, food + beverage orders, support materials and attending meetings as needed.
  • Manage and update the department resource library.
  • Assist the department Director in preparation for the annual budget process.
  • Perform miscellaneous duties as assigned by management.
  • Work a flexible schedule as needed to include nights, weekends and holidays.

  Our ideal candidate will possess a high level of administrative skills and attention to detail, plus a working knowledge of MS Office software (Outlook, and Word/Excel). Knowledge of the St. Louis hospitality industry and experience with CRM systems (i.e. Simpleview) is preferred. Strong multi-tasking and organizational skills plus the ability to establish active communication and engage with team members + clients is critical. Effective problem-solving and customer service skills with a commitment to excellence are essential.

  Qualifications

  Education

  Required

  Associates

  Behaviors

  Required

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Team Player : Works well as a member of a group

  Innovative : Consistently introduces new ideas and demonstrates original thinking

  Preferred

  Dedicated : Devoted to a task or purpose with loyalty or integrity

  Enthusiastic : Shows intense and eager enjoyment and interest

  Motivations

  Required

  Self-Starter : Inspired to perform without outside help

  Licenses & Certifications

  Preferred

  Travel Industry Spec.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  St Louis is home to a variety of attractions, activities & events for all ages. Discover top STL restaurants, hotels in St Louis, St Louis entertainment, St Louis museums & more unique locations. Saint Louis is the perfect Midwest vacation destination ...

Notice