• Job Description

  Req#: C9844-25-0101?language=en&page=833&sort=publicationDateDesc

  Job summary

  We are looking to recruit admin support (band 2) to work with the community nurse Team who is committed to delivering a high quality of administrative support, to work within the Wirral Community Health and Care NHS Foundation Trust.

  This administrative role will support the community nursing team. Helping with the daily admin duties. You will often be the first port of call for the patients so need to ensure that you deal with the calls professionally but also with care and understanding.

  Excellent organisational and time management skills are essential as is the ability to work proactively. We are seeking a team player and an individual who possesses excellent communication skills both written and verbal and be able to work autonomously and/or as part of a team. You must be proficient with Microsoft applications.

  When considering applying for this post, it is crucial that you meet all of the essential requirements of the person specification.

  Main duties of the job

  The role also involves supporting a busy community nursing team answering calls to both patients and other services both inside and outside of the Trust.

  There will be times when additional duties maybe needed such as ordering stock items (dressings), make sure that the care plans are made up and correct with all the updated paperwork.

  To ensure that all information taken is accurate due to the importance with the service that is being provided.

  About us

  At Wirral Community Health & Care NHS Foundation Trust our priority is to provide safe, high quality care to our communities every day; the kind of care we would want for ourselves and our loved ones. We strive to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care.

  Our expert teams provide a diverse range of community health care services, seeing and treating people right through their lives both at home and close to home.Our vision recognises the important role we play in delivering integrated care with partners in the local health economy. Our hard working staff support us to embed an open, just and compassionate culture and in turn we support them by providing an inclusive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

  Details

  Date posted

  17 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year pa pro rata

  Contract

  Fixed term

  Duration

  6 months

  Working pattern

  Part-time

  Reference number

  844-6904961-B

  Job locations

  St Caths Health Centre

  Derby Road

  Birkenhead

  CH42 0LQ

  
  

  Job description

  Job responsibilities

  The position of admin support to work within the St Caths nursing team giving administrative support. You may also be required to support the community nurse team and other services within the community.

  The role is based within St Catherines Health Centre in Birkenhead.

  Job description

  Job responsibilities

  The position of admin support to work within the St Caths nursing team giving administrative support. You may also be required to support the community nurse team and other services within the community.

  The role is based within St Catherines Health Centre in Birkenhead.

  Person Specification

  Qualifications

  Essential

  • GCSE English Language (grade a-c)
  • GCSE Maths (grade a-c)
  • ECDL/RSA2/NVQ 2 in business studies or equivalent
  • Demonstrable working knowledge of microsoft packages incl Word, Excel & Outlook

  Experience & Knowledge

  Essential

  • Previous experience of dealing with the public and taking telephone enquiries
  • Experience of accurate data inputting

  Desirable

  • Minimum of 1 year clerical experience
  • Previous experience of working in the NHS

  Skills & Attributes

  Essential

  • Good oral and written communication skills with people from a wide variety of backgrounds
  • Good organisational skills
  • Ability to produce work of a high standard with attention to detail

  Desirable

  • Ability to take minutes
  • Audio typing

  Personal Qualities

  Essential

  • Good communication Skills
  • Ability to use own initiative but understand the need to seek advice

  Desirable

  • Ability to drive and have own car
  • Flexible

  Person Specification

  Qualifications

  Essential

  • GCSE English Language (grade a-c)
  • GCSE Maths (grade a-c)
  • ECDL/RSA2/NVQ 2 in business studies or equivalent
  • Demonstrable working knowledge of microsoft packages incl Word, Excel & Outlook

  Experience & Knowledge

  Essential

  • Previous experience of dealing with the public and taking telephone enquiries
  • Experience of accurate data inputting

  Desirable

  • Minimum of 1 year clerical experience
  • Previous experience of working in the NHS

  Skills & Attributes

  Essential

  • Good oral and written communication skills with people from a wide variety of backgrounds
  • Good organisational skills
  • Ability to produce work of a high standard with attention to detail

  Desirable

  • Ability to take minutes
  • Audio typing

  Personal Qualities

  Essential

  • Good communication Skills
  • Ability to use own initiative but understand the need to seek advice

  Desirable

  • Ability to drive and have own car
  • Flexible

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Wirral Community Health and Care NHS Foundation Trust

  Address

  St Caths Health Centre

  Derby Road

  Birkenhead

  CH42 0LQ

  
  

  Employer's website

  https://www.wchc.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Wirral Community Health and Care NHS Foundation Trust

  Address

  St Caths Health Centre

  Derby Road

  Birkenhead

  CH42 0LQ

  
  

  Employer's website

  https://www.wchc.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice