• Job Description

  Req#: 4939538
  
  
  
  
  Job Description
  The Administrative Support Associate II is responsible for providing essential administrative support to ensure smooth daily operations of the Animal Welfare and Enforcement Division. The idea candidate will have excellent communication, organizational, customer service skills and capable of multi-tasking. The role requires flexible work hours including Saturdays.
  
  Essential Duties
  • Performs basic office duties, such as copying, filing, faxing, typing standard documents, preparing, sorting and distributing mail and entering data and running basic or standard reports
  • Provides customer support by answering phones, greeting and assisting walk-in customers, and researching and providing information to the public
  • Processes all paperwork for adoptions, reclaims, owner surrenders, and other shelter related services
  • Maintains paper and electronic logs, forms, files, and other documents, preparing items for storage or destruction, and assisting in maintaining the security and confidentiality of applicable information
  • Processes basic forms by reviewing for proper signature, ensuring fields are completed, verifying standard or basic data, and collecting fees when appropriate
  Other Job Requirements/Information
  
  • This job may require on-call rotation and emergency after hours, weekends, and/or holidays.
  • This job is eligible for a hybrid telework schedule after an initial probationary period and individual approval.
  Grade
  The grade for this position is a grade B21 (1). Salary will be dependent on education and experience.
  
  Effective 4/11/2023, this position is eligible for the Employee Referral Program.
  
  Minimum Qualifications
  
  • High School Diploma, or G.E.D. AND
  • Two years of administrative support or related office experience
    • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
  Preferred Qualifications in addition to the above minimum qualifications
  
  • Preferred education requirement AND
  • Preferred experience requirement
    • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
  • Additional preferred requirements such as management/supervisory experience, licenses, and/or certifications
  
  For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.
  
  Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
  
  For more information about this department, please click here.About Gwinnett County
  
  
  
  Welcome to Gwinnett County Government
  Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
  Careers with impact
  Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
  Exceptional benefits
  Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.
  World-class community
  More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
  Gwinnett County is an award-winning employer!
  • Atlanta’s Healthiest Employer by Atlanta Business Chronicle
  • Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
  • Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
  Vision
  Gwinnett is the preferred community where everyone thrives!
  
  Mission
  Gwinnett proudly supports our vibrantly connected community by delivering superior services.
  
  Values
  Integrity: We believe in being honest, building trust, and having strong moral principles.
  Accountability: We believe in stewardship, transparency, and sustainability.
  Equity: We believe in fairness and respect for all.
  Inclusivity: We believe in engaging, embracing, and unifying our communities.
  Innovation: We believe in continual adaptation of technology, process, and experience.
  
  Hiring Process
  Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
  • Hiring Process
  • FAQs
  Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
  
  

• About the company

  Gwinnett County is a suburban county of Atlanta in the north central portion of the US state of Georgia.

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