• Job Description

  Req#: C9319-25-0652?language=en&page=73&sort=publicationDateDesc

  Job summary

  An opportunity has arisen for an enthusiastic and highly motivated person to help develop this post with a flexible approach to duties.

  Knowledge and experience of using databases and data inputting is desirable, together with raising test requests on ICE.

  Successful candidates should possess excellent keyboard and word processing skills excellent organisational, communication and interpersonal skills, the ability to work under pressure and show empathy and understanding when dealing with patients.

  The candidate must meet the transport needs required for the post. Candidates must be prepared to visit sites in Northumberland and North Tyneside.

  For further information please contact Michelle Heron, Contracts and Administration Manager on 01670 500510 or 07966489722.

  Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

  Main duties of the job

  To provide a highly efficient and comprehensive, administrative and clerical support for the Northumbria Healthcare NHS Foundation Trust, Integrated Sexual Health Service

  To work flexibly within a team, providing support to colleagues and the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.

  To provide flexible and responsive support across a range of functions including C-Card, Chlamydia Screening Programme, data input, coding, reports, staff rota, secretarial support for service leads, managers and health advisers, as well as medical secretary support duties, if & when required.

  To present a user-friendly and accessible service for the public.

  About us

  We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?

  Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

  Details

  Date posted

  07 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year pro rata per annum

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  319-7154949IO-HAS -A

  Job locations

  One to One Centre

  Blyth Health Centre

  Blyth

  NE24 1DX

  
  

  Job description

  Job responsibilities

  Ensure that staff follow the correct procedures for data recording on the (Lilie) electronic patient information programme

  To assist in the compilation and recording of statistical date required by the department/trust

  To contribute to the effective operation of the service

  To ensure sufficient supplies are available in the department when required

  To provide cover for other administrative colleagues when required, on a shared basis, to ensure the smooth operation of the service

  To be aware of all Trust and service policies and procedures to ensure these are followed at all times

  To be aware of the nature of information dealt with in the NHS and to work in a manner which ensures sensitivity, confidentiality and security of this information

  To participate in statutory training courses such as information governance, fire training, health and safety and training duties related to the post, as agreed with Line Manager, to ensure skills are maintained.To collect data according to agreed procedures, to assist clinicians and managers in provision of information for statutory returns, coding, contract and financial monitoring and service management purposes.To train and give oversight to other members of staff in all aspects of this post

  To ensure staff rotas are accurate and available in advance

  To ensure an efficient and effective reception area, user friendly and responsive for the public

  This is not an exhaustive list of duties therefore staff must be flexible in working arrangements and be of the understanding that future clinical developments, hours of employment and working practices may change to meet resulting developments

  Any other ad hoc duties within the scope of the post as required by the Clinical Lead for the overall service

  Job description

  Job responsibilities

  Ensure that staff follow the correct procedures for data recording on the (Lilie) electronic patient information programme

  To assist in the compilation and recording of statistical date required by the department/trust

  To contribute to the effective operation of the service

  To ensure sufficient supplies are available in the department when required

  To provide cover for other administrative colleagues when required, on a shared basis, to ensure the smooth operation of the service

  To be aware of all Trust and service policies and procedures to ensure these are followed at all times

  To be aware of the nature of information dealt with in the NHS and to work in a manner which ensures sensitivity, confidentiality and security of this information

  To participate in statutory training courses such as information governance, fire training, health and safety and training duties related to the post, as agreed with Line Manager, to ensure skills are maintained.To collect data according to agreed procedures, to assist clinicians and managers in provision of information for statutory returns, coding, contract and financial monitoring and service management purposes.To train and give oversight to other members of staff in all aspects of this post

  To ensure staff rotas are accurate and available in advance

  To ensure an efficient and effective reception area, user friendly and responsive for the public

  This is not an exhaustive list of duties therefore staff must be flexible in working arrangements and be of the understanding that future clinical developments, hours of employment and working practices may change to meet resulting developments

  Any other ad hoc duties within the scope of the post as required by the Clinical Lead for the overall service

  Person Specification

  Qualifications

  Essential

  • Good General Education GCSE/O level or equivalent level of knowledge and/or experience
  • NVQ 3 Business Administration or equivalent
  • Knowledge of medical terminology
  • Basic IT qualification

  Experience & Knowledge

  Essential

  • Experience of using an electronic patient information system
  • Experience in the use of a wide range of IT packages including e-mail, electronic diary, excel databases and power point.

  Desirable

  • Experience of working within the NHS
  • Experience of coding conditions within sexual health services

  Other Requirements

  Essential

  • It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

  Person Specification

  Qualifications

  Essential

  • Good General Education GCSE/O level or equivalent level of knowledge and/or experience
  • NVQ 3 Business Administration or equivalent
  • Knowledge of medical terminology
  • Basic IT qualification

  Experience & Knowledge

  Essential

  • Experience of using an electronic patient information system
  • Experience in the use of a wide range of IT packages including e-mail, electronic diary, excel databases and power point.

  Desirable

  • Experience of working within the NHS
  • Experience of coding conditions within sexual health services

  Other Requirements

  Essential

  • It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  One to One Centre

  Blyth Health Centre

  Blyth

  NE24 1DX

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  One to One Centre

  Blyth Health Centre

  Blyth

  NE24 1DX

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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