• Job Description

  Req#: A3155-25-0005?language=en&page=396&sort=publicationDateDesc

  Job summary

  An opportunity has arisen for an Administrator to join our busy and forward-thinking practice. Grovelands is dedicated to providing safe and compassionate care to our approximately 14,000 patients. We are an Emis practice of 7 Partners, 3 Salaried GPs including Pharmacy team, Paramedics and a Nursing team together with a knowledgeable reception and admin support.

  We are seeking an enthusiastic and motivated individual who has proven experience within a primary care setting and preferably proficient in the use of Docman, to undertake clinical coding of hospital/clinic and miscellaneous correspondence within the practice.

  Main duties of the job

  This role will include daily processing of all incoming correspondence to the surgery, received either physically or electronically by scanning and actioning as necessary using Docman, in order to maintain accurate patient medical records. The ideal candidate will be able to extract the necessary data from correspondence using workflow optimisation and input this via clinical coding using SNOMED-CT, or distribute as needed to other members of the team for action.

  About us

  Our high-performing team includes nursing staff, paramedics, pharmacists, pharmacy technicians, social prescribers, health & wellbeing coach and a first contact physiotherapist, alongside our dedicated admin and reception team.

  We are ideally positioned for easy access from London/Oxford, provide onsite parking and welcome all prospective applicants the opportunity to visit the surgery for a look around and general chat.

  Details

  Date posted

  29 July 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A3155-25-0005

  Job locations

  701 Oxford Road

  Reading

  RG30 1HG

  
  

  Job description

  Job responsibilities

  The Administrator (Clinical Coding) will be required to undertake the following duties;

  Maintain and process all incoming and outgoing correspondences adequately and in line with practice procedures

  Daily processing of incoming correspondence via post or electronically

  Daily scanning of received clinical letters into Docman for processing.

  Importation of electronically received clinical letters into Docman for processing.

  Distributing clinic letters fairly and according to addressed clinical recipient.

  Using workflow optimisation to reduce GP workload through direct processing with no clinical input of a variety of correspondence types i.e. A&E letters, referral letters, if no clinical input is required.

  Ensuring all clinical correspondence is correctly filed in electronic patient records, in accordance with letter/department type and dates.

  Extraction of relevant data from clinical letters for coding onto electronic patient records, using the clinical code browser to select the most clinically appropriate SNOMED-CT code.

  Distribution of all received post to appropriate team members as necessary if not required for clinical coding.

  Filing of received clinical correspondence in a correct manner, in accordance with practice policy.

  Ensuring clinical letter actions are undertaken in a timely manner, either through distribution of actions to relevant team members, or through direct action from yourself as administrator i.e. booking an appointment or requesting a blood test

  To help ensure that services are;

  Provided in a timely and efficient way

  Responsive to the needs of the patients

  Working effectively & efficiently

  Additional duties:

  Help out in all other admin areas where your line manager identifies support is needed.

  General Admin duties where the need arises.

  Monitor the practice email, AccuRx online triage and action accordingly.

  Job description

  Job responsibilities

  The Administrator (Clinical Coding) will be required to undertake the following duties;

  Maintain and process all incoming and outgoing correspondences adequately and in line with practice procedures

  Daily processing of incoming correspondence via post or electronically

  Daily scanning of received clinical letters into Docman for processing.

  Importation of electronically received clinical letters into Docman for processing.

  Distributing clinic letters fairly and according to addressed clinical recipient.

  Using workflow optimisation to reduce GP workload through direct processing with no clinical input of a variety of correspondence types i.e. A&E letters, referral letters, if no clinical input is required.

  Ensuring all clinical correspondence is correctly filed in electronic patient records, in accordance with letter/department type and dates.

  Extraction of relevant data from clinical letters for coding onto electronic patient records, using the clinical code browser to select the most clinically appropriate SNOMED-CT code.

  Distribution of all received post to appropriate team members as necessary if not required for clinical coding.

  Filing of received clinical correspondence in a correct manner, in accordance with practice policy.

  Ensuring clinical letter actions are undertaken in a timely manner, either through distribution of actions to relevant team members, or through direct action from yourself as administrator i.e. booking an appointment or requesting a blood test

  To help ensure that services are;

  Provided in a timely and efficient way

  Responsive to the needs of the patients

  Working effectively & efficiently

  Additional duties:

  Help out in all other admin areas where your line manager identifies support is needed.

  General Admin duties where the need arises.

  Monitor the practice email, AccuRx online triage and action accordingly.

  Person Specification

  Qualifications

  Essential

  • GCSE Grade A to C in English and Maths

  Experience

  Essential

  • Experience of Clinical Coding/Read Coding (EMIS codes, Snomed, CTV3)
  • Experience of working within Primary Care
  • Knowledge of medical terminology

  Desirable

  • Experience using Docman
  • Proficient in the use of EMIS or similar clinical GP system
  • Knowledge and experience using care navigation
  • Proficient in workflow optimisation

  Skills

  Essential

  • Attention to detail
  • Effective communicator written and verbal
  • Methodical and organised
  • Proficient use of Computer & IT equipment
  • A responsible attitude

  Person Specification

  Qualifications

  Essential

  • GCSE Grade A to C in English and Maths

  Experience

  Essential

  • Experience of Clinical Coding/Read Coding (EMIS codes, Snomed, CTV3)
  • Experience of working within Primary Care
  • Knowledge of medical terminology

  Desirable

  • Experience using Docman
  • Proficient in the use of EMIS or similar clinical GP system
  • Knowledge and experience using care navigation
  • Proficient in workflow optimisation

  Skills

  Essential

  • Attention to detail
  • Effective communicator written and verbal
  • Methodical and organised
  • Proficient use of Computer & IT equipment
  • A responsible attitude

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Grovelands Medical Centre

  Address

  701 Oxford Road

  Reading

  RG30 1HG

  
  

  Employer's website

  https://www.grovelandsmedicalcentre.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Grovelands Medical Centre

  Address

  701 Oxford Road

  Reading

  RG30 1HG

  
  

  Employer's website

  https://www.grovelandsmedicalcentre.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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