• Job Description

  Req#: 7616

  Build an Aviation Career You’re Proud Of

  At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

  As a Commercial Programs Administrator, you will:

  • Provide high-level administrative support to the commercial team, customers, and partners, ensuring smooth daily operations and effective cross-functional and multi-layer communication.
  • Act as the primary coordinator of schedules, timelines, and activities to support customer reception, events, visits and executive meetings on site at San Antonio to ensure a professional and smooth customer experience for SASAI Customers and guests from all over the world.
  • Act as primary host for medium to long term customers and visitors on site
  • Support the CALs and senior leadership team in coordinating calendars, booking trips and resources
  • Develop presentations, newsletters, and other marketing material support customer, employee, site communications

  Accountabilities

  Team Support

  • Maintaining multiple calendars and coordinating schedules to find optimal times for meetings and activities across functions or multiple stakeholders
  • Procuring, acquiring, organizing suppliers related (but not limited to): customer and promotional merchandise and supplies, office supplies, office and reception area furniture, etc.
  • Creating, designing, distributing newsletters for the site in support of customer, program, or senior leadership communications.
  • Maintain action trackers and plans for relevant on-site activities, moves, etc. in support of the team
  • Creating or adopting tools and systems to facilitate and execute administrative tasks efficiently and effectively.
  • Creating, maintaining, or facilitating generation of reports, KPIs/metrics, etc.
  • Handling sensitive or confidential information with highest care and respect
  • Working across functions to document and generate work instructions, processes, etc.
  • Hosting or facilitating on site meetings when required
  • Other administrative duties as required.

  Customer Support

  • Communicating with customers, guests, and other visitors to collect information, submit for visitor authorization, and coordinating on site activities to welcome them into the facility
  • Maintaining full ownership of the customer reception and working spaces, managing bookings, assignments, as well as ensuring a professional and clean space is maintained.
  • Ordering and coordinating catering and other activities for customer visits
  • Creating, maintaining, and distributing agendas and itinerary for visits or large meetings.
  • Supporting tours and other on-site events.
  • General
  • Responsible for observing and reporting any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies.
  • Measures relevant KPIs, and drives continuous improvement
  • Carries out additional projects as assigned.

  Required Skills/Experience

  Leadership & Interpersonal Skills

  • Demonstrated attention to detail and conscientiousness
  • Strong communication skills, both written and oral
  • Strong planning, organizational, analytical, decision making and problem-solving skills
  • Demonstrates proactiveness, self-motivated and desire for life-long learning

  Technical & Business Acumen

  • Experience in using ERP and CRM systems
  • Proficiency in utilizing Microsoft Office Suites, including Excel, PowerPoint, Word, Outlook, etc.
  • Proficiency in using cloud-based tools to stay organized and manage schedules/ files (e.g., Box Drive, Smartsheet, Salesforce, etc.)

  Educational/Academic Requirements

  • This role is open to both new graduates, early career or more advance career individuals
  • Degree in business, commerce, or related field preferred, or a combination of experience and education

  Benefits That Make Life Better:

  • Comprehensive Healthcare
  • 401(k) with 100% company match; up to 5% vested
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
  • Short- & Long-Term Disability
  • Life & AD&D Insurance
  • Learning & Training opportunities

  Raising the Standard of Excellence since 1911

  With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

  Inclusivity Is Our Standard

  StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

• About the company

  StandardAero is a maintenance, repair and overhaul provider based in Scottsdale, AZ.

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