• Job Description

  Req#: C9380-25-0458?language=en&page=128&sort=publicationDateDesc

  Job summary

  The ideal candidate will be educated to GCSE in Maths & English or equivalent and NVQ Level 3/RSA3 or equivalent and will possess strong customer service skills, a professional and confident telephone manner and good organisational and keyboard skills.

  They will also require a good working knowledge of Microsoft Office packages. The candidate needs to pay attention to detail, be able to work to tight deadlines and adapt to changing/challenging situations.

  Experience of working in administration and the ability to minute take is essential.

  You may be required to take a Numeracy & Literacy Test on the day of interview.

  What is High Cost Area Allowance?

  The High-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

  As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

  • 5% of basic salary, subject to a minimum payment of £1,192 per year and a maximum payment of £2,011 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly)

  Main duties of the job

  This role provides direct secretarial and administrative support to our in-patient care, PIC Liaison Service and home treatment teams, Management, Consultant Psychiatrist, Lead clinicians and the wider team.

  The successful candidate will work closely with the teams providing up to date information the teams, production of reports and summaries within designated timescales, minute taking for requested meetings, creation and maintenance of spreadsheets and internal forms within designated timescales, maintaining of HR and personnel documentation, diary management, caseload management, generic mailbox monitoring and maintenance and any other administrative duties requested.

  This is not an exhaustive list and will adapt to meet the needs of the service.

  About us

  Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

  We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We arerated Good overall by the CQC.

  Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

  We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

  You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

  The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

  Our strategy

  Our mission is what we set out to do every dayWe deliver brilliant care through brilliant people

  Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

  Check out our recruitment videos Recruitment - YouTube

  Details

  Date posted

  05 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £25,883 to £26,958 a year per annum inclusive HCAS%

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  380-AC0709

  Job locations

  Little Brook Hospital, Dartford

  Bow Arrow Lane

  Dartford

  DA2 6PB

  
  

  Job description

  Job responsibilities

  Please see job description for full details.

  All information is contained within Job description and general duties list. Please be aware that the department is always adapting to the needs of the service

  Job description

  Job responsibilities

  Please see job description for full details.

  All information is contained within Job description and general duties list. Please be aware that the department is always adapting to the needs of the service

  Person Specification

  Experience

  Essential

  • Administrative experience in the last 2 years

  Desirable

  • Administrative experience in a health care setting in the last 3 years

  Skills

  Essential

  • Intermediate to high IT skills, including MS Office
  • Prioritisation fo workloads and keeping to deadlines
  • Experience in Minute taking
  • experience in customer service and call handling
  • Diary management
  • Supervising staff

  Desirable

  • Experience in Report Writing
  • Experience in Supervising Staff Members
  • Experience in Data Anaylsis
  • Experience in Diary Management
  • Experience in handling difficult conversations

  Person Specification

  Experience

  Essential

  • Administrative experience in the last 2 years

  Desirable

  • Administrative experience in a health care setting in the last 3 years

  Skills

  Essential

  • Intermediate to high IT skills, including MS Office
  • Prioritisation fo workloads and keeping to deadlines
  • Experience in Minute taking
  • experience in customer service and call handling
  • Diary management
  • Supervising staff

  Desirable

  • Experience in Report Writing
  • Experience in Supervising Staff Members
  • Experience in Data Anaylsis
  • Experience in Diary Management
  • Experience in handling difficult conversations

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Kent & Medway NHS & Social Care Partnership Trust

  Address

  Little Brook Hospital, Dartford

  Bow Arrow Lane

  Dartford

  DA2 6PB

  
  

  Employer's website

  https://www.kmpt.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Kent & Medway NHS & Social Care Partnership Trust

  Address

  Little Brook Hospital, Dartford

  Bow Arrow Lane

  Dartford

  DA2 6PB

  
  

  Employer's website

  https://www.kmpt.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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