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Job Description
- Req#: C9222-25-0392?language=en&page=3&sort=publicationDateDesc
- GCSE or equivalent qualifications in English and math's
- Formal administration qualification, e.g., Apprenticeship / NVQ 2
- Effective working within multidisciplinary teams
- Experience of working with local policies, procedures and use of NHS IT systems
- Computer literate including emails and web portal
- Intermediate knowledge in the use of the Microsoft Office packages, specifically Word, Excel, PowerPoint and Outlook
- Demonstrate excellent verbal and written communication skills with staff, patients, families, carers and professionals
- Able to work as part of a team but to be able to manage your own workload independently, to understand priorities and communicate concerns
- Able to establish links with other services and professionals
- Willingness to learn and develop
- Practicable, approachable and supportive attitude
- Excellent attention to detail and accuracy
- GCSE or equivalent qualifications in English and math's
- Formal administration qualification, e.g., Apprenticeship / NVQ 2
- Effective working within multidisciplinary teams
- Experience of working with local policies, procedures and use of NHS IT systems
- Computer literate including emails and web portal
- Intermediate knowledge in the use of the Microsoft Office packages, specifically Word, Excel, PowerPoint and Outlook
- Demonstrate excellent verbal and written communication skills with staff, patients, families, carers and professionals
- Able to work as part of a team but to be able to manage your own workload independently, to understand priorities and communicate concerns
- Able to establish links with other services and professionals
- Willingness to learn and develop
- Practicable, approachable and supportive attitude
- Excellent attention to detail and accuracy
Job summary
We are looking for an enthusiastic, hard-working Admin to work within the Hounslow Community Health -Children's Services Team based at Heart of Hounslow. This is an exciting and challenging role in which youwould have the opportunity to make a direct positive impact on the patient experience of the children, young people and their families.
As an ideal candidate, you would be organised and able to prioritise your work whilst maintaining accuracyand attention to detail. Strong communication skill would be valuable for this role. We're looking for someone who understands patient confidentiality although previous NHS experience is not essential, andyou will receive training in the team until you have settled into your new role.
We can offer you opportunities for personal development within our friendly and supportive team. If you are looking for career progression, this is an excellent starter role to start you on your career path within theNHS If you believe you have the skills and enthusiasm we would love to hear from you.
*** please note you will be expected to work Monday to Friday 9am to 5pm **
Main duties of the job
As an Administrator, you will high quality administrative support to the department. Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms, ordering supplies, unpacking and packing medical equipment and general administrative support to the Department.
The Administrator will play a key role in the efficient day to day activities of the department. You will oftenbe the first point of contact for the department and will be required to communicate in a professionalmanner.
About us
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
21 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£28,622 to £30,225 a year per annum inclusive of HCAS (Outer)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
222-HCS-606-A
Job locations
Heart of Hounslow Centre for Health
92 Bath Road
Hounslow
TW3 3LN
Job descriptionJob description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Other Requirements
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Other Requirements
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West London NHS Trust
Address
Heart of Hounslow Centre for Health
92 Bath Road
Hounslow
TW3 3LN
Employer's website
Employer details
Employer name
West London NHS Trust
Address
Heart of Hounslow Centre for Health
92 Bath Road
Hounslow
TW3 3LN
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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