• Job Description

  Req#: M0044-25-0211?language=en&page=51&sort=publicationDateDesc

  Job summary

  North Cardiff Medical Centre is a 7 partner teaching practice with almost 15,000 patients. The Practice team is focused on providing high quality primary care services. www.northcardiffmedicalcentre.co.uk

  We are seeking an enthusiastic, highly motivated, flexible and well organised individual to join our administrative team.

  The successful candidate will be capable of providing a comprehensive, professional and confidential administrative service to the Practice. The post entails frequent contact with patients and clinicians and attention to detail is key.

  Main duties of the job

  KEY WORKING RELATIONSHIPS

  • Admin Team

  • Deputy Practice Manager/Practice Manager

  • Multidisciplinary team

  RESPONSIBLE FOR:

  The delivery of administrative services to ensure an effective and professional service to patients and the Practice team.

  The role will be varied and will involve carrying out multiple administrative tasks.

  About us

  North Cardiff Medical Centre is a progressive, 7 Partner, training Practice serving a patient list size of 15,500 over two sites. Our main site is a modern purpose built premises on the outskirts of Cardiff. These are just some of the advantages of working at North Cardiff Medical Centre: A medical team of 7 Partners and 4 salaried GPs A comprehensive nursing team including an Advanced Nurse Practitioner, 2 Senior Practice Nurses, Frailty Nurse and HCAs Cluster employed Clinical Pharmacist Supportive management, administration and reception teams Modern purpose built premises with excellent facilities Smaller branch surgery with in-house pharmacy Full programme of in-house education Close links with LMC and Locality GP Cluster Network Active Patient Participation Group - Winner of the 2015 National PPG Awards

  Details

  Date posted

  09 July 2025

  Pay scheme

  Other

  Salary

  £23,958.85 a year

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  M0044-25-0211

  Job locations

  North Cardiff Medical Centre

  Excalibur Drive

  Thornhill

  Cardiff

  CF14 9BB

  
  

  Job description

  Job responsibilities

  The job content includes operational and administrative support to the Practice. The successful candidate will have a good level of education, be used to dealing with work of a confidential nature, be able to use their own initiative and effectively contribute as part of a team, have excellent communication and organisational skills. Previous experience in a primary care administrative position would be a distinct advantage.

  Job description

  Job responsibilities

  The job content includes operational and administrative support to the Practice. The successful candidate will have a good level of education, be used to dealing with work of a confidential nature, be able to use their own initiative and effectively contribute as part of a team, have excellent communication and organisational skills. Previous experience in a primary care administrative position would be a distinct advantage.

  Person Specification

  Experience

  Essential

  • Previous administrative experience, including use of Microsoft Office applications.
  • Ability to respond flexibly to changing circumstances to ensure team goals are met.
  • The ability to work independently and make decisions.
  • Customer centric approach
  • Experience of working with customers or patients
  • Ideally in a Healthcare environment

  Desirable

  • Customer service experience.
  • Working in a healthcare environment
  • Use of databases and/or electronic appointment system
  • Experience of working in Primary care but not essential as full training will be given.
  • Experience of working with EMIS.

  Special Knowledge

  Essential

  • Working knowledge of medical terminology, excellent telephone manner.

  Skills

  Essential

  • Excellent organisational skills.
  • Ability to communicate at all levels (oral and written).
  • Evidence of using own initiative in varying circumstances.
  • Able to respond to changing pressures and deadlines.

  Personal Attributes

  Essential

  • A team player, motivated, conscientious, enthusiastic and reliable.
  • Can manage own time and workload with minimal intervention.
  • Able to operate in a changing environment, learn quickly and be flexible, adaptable and versatile.

  Desirable

  • Flexible approach to working hours
  • Ability and experience of influencing, negotiating with and persuading others.

  Qualifications

  Essential

  • English (GCSE)
  • Maths (GCSE)
  • IT use of Microsoft packages

  Desirable

  • GCSE level 1 IT qualification or equivalent experience

  Person Specification

  Experience

  Essential

  • Previous administrative experience, including use of Microsoft Office applications.
  • Ability to respond flexibly to changing circumstances to ensure team goals are met.
  • The ability to work independently and make decisions.
  • Customer centric approach
  • Experience of working with customers or patients
  • Ideally in a Healthcare environment

  Desirable

  • Customer service experience.
  • Working in a healthcare environment
  • Use of databases and/or electronic appointment system
  • Experience of working in Primary care but not essential as full training will be given.
  • Experience of working with EMIS.

  Special Knowledge

  Essential

  • Working knowledge of medical terminology, excellent telephone manner.

  Skills

  Essential

  • Excellent organisational skills.
  • Ability to communicate at all levels (oral and written).
  • Evidence of using own initiative in varying circumstances.
  • Able to respond to changing pressures and deadlines.

  Personal Attributes

  Essential

  • A team player, motivated, conscientious, enthusiastic and reliable.
  • Can manage own time and workload with minimal intervention.
  • Able to operate in a changing environment, learn quickly and be flexible, adaptable and versatile.

  Desirable

  • Flexible approach to working hours
  • Ability and experience of influencing, negotiating with and persuading others.

  Qualifications

  Essential

  • English (GCSE)
  • Maths (GCSE)
  • IT use of Microsoft packages

  Desirable

  • GCSE level 1 IT qualification or equivalent experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  GP Practice in Wales

  Address

  North Cardiff Medical Centre

  Excalibur Drive

  Thornhill

  Cardiff

  CF14 9BB

  
  

  Employer's website

  https://gpwales.co.uk (Opens in a new tab)

  Employer details

  Employer name

  GP Practice in Wales

  Address

  North Cardiff Medical Centre

  Excalibur Drive

  Thornhill

  Cardiff

  CF14 9BB

  
  

  Employer's website

  https://gpwales.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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