Medi Clinic

Reception Administrator


PayCompetitive
LocationMediclinic Pietermaritzburg/Piet
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 61854

      Mediclinic Pietermaritzburg | Pietermaritzburg | South Africa


      Closing date: 06/07/2025
      Number of positions: 1
      Recruiter name: Lynelle Govender
      Reference number: 61854
      Workplace Type: On-site
      Permanent

      Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

      MAIN PURPOSE OF JOB

      To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

      KEY RESPONSIBILITY AREAS

      Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

      Identify and prevent financial risks by adhering to policies and procedures

      Ensure an effective discharge process as per the Patient Administration Manual

      Maintain patient confidentiality

      REQUIRED EDUCATION

      ESSENTIAL EDUCATION: Grade 12 or equivalent

      DESIRED EDUCATION: None

      REQUIRED EXPERIENCE

      ESSENTIAL MINIMUM EXPERIENCE: None

      DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

      REQUIRED JOB SKILLS AND KNOWLEDGE

      • Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
      • Admission; Bed functions; Preparation for next day and discharge processes
      • Anatomy (including terminology)
      • Hospitals switchboard systems
      • Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
      • Patient admin programmes on the AS400 system
      • Computer literate (Microsoft Office)
      • ICD and CPT codes
      • Medical Aid Schemes and the Private healthcare environment
      • Workmans Compensation Act (WCA) processes; procedures and policies
      • Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
      • Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

      All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

      Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

  • About the company

      Mediclinic International plc, founded in 1983, is an international private hospital group with operations in South Africa, Namibia, Switzerland and the United Arab Emirates.
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