• Job Description

  Req#: C9364-24-0093?language=en&page=433&sort=publicationDateDesc

  Job summary

  EPUT offer a fantastic relocation package of up to £8,000. Covering a number of expenditures for new recruits relocating from 30 miles or more from their new work base at EPUT.

  An exciting opportunity has arisen to recruit a permanent post as an administrator to support the Perinatal Mental Health Services in Essex. The working patterns are 9-5 Monday-Friday.

  We are looking for an experienced candidate with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of MS Word and Excel and will be given full training on SystmOne as well as other internal systems.

  We are looking for individuals with a positive, dynamic and compassionate approach to supporting patient care.

  Successful candidates will be expected to make outbound calls as well as receive inbound calls and to complete data inputting on SystmOne.

  You will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

  You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS .

  Main duties of the job

  Main duties include but are not limited to:

  * Patient data management on SystmOne

  * Maintain smooth running of the office, including stationery audits

  * Telephone support, receiving and making calls to patients including making appointments on SystmOne and general queries relating to service delivery.

  * Taking minutes in meetings and during MDT.

  About us

  EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

  The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

  Join our Staff bank

  What is Staff Bank?

  Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

  All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

  If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

  Date posted

  16 January 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  364-A-7313

  Job locations

  Ashingdon Unit, Rochford Hospital,

  Union Lane,

  Rochford, Essex,

  SS4 1RB

  
  

  Job description

  Job responsibilities

  • To operate as a centralised department providing a comprehensive administration service and functions within the Trusts Localities.
  • The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
  • The service will require a team approach to ensure cover for absence across all services / locations.
  • Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
  • Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant.

  Job description

  Job responsibilities

  • To operate as a centralised department providing a comprehensive administration service and functions within the Trusts Localities.
  • The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
  • The service will require a team approach to ensure cover for absence across all services / locations.
  • Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
  • Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant.

  Person Specification

  essential

  Essential

  • Admin experience
  • Telephone experience
  • GCSE's grade A-C (9-4)
  • NVQ L3

  Desirable

  • Systm one experience
  • NHS experience
  • Cisco Finesse experience

  Desirable criteria

  Essential

  • Admin experience
  • Telephone experience
  • GCSE's grade A-C (9-4)
  • NVQ L3

  Desirable

  • Systm one experience
  • NHS experience
  • Cisco Finesse experience

  Person Specification

  essential

  Essential

  • Admin experience
  • Telephone experience
  • GCSE's grade A-C (9-4)
  • NVQ L3

  Desirable

  • Systm one experience
  • NHS experience
  • Cisco Finesse experience

  Desirable criteria

  Essential

  • Admin experience
  • Telephone experience
  • GCSE's grade A-C (9-4)
  • NVQ L3

  Desirable

  • Systm one experience
  • NHS experience
  • Cisco Finesse experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Essex Partnership University NHS Foundation Trust

  Address

  Ashingdon Unit, Rochford Hospital,

  Union Lane,

  Rochford, Essex,

  SS4 1RB

  
  

  Employer's website

  https://eput.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Essex Partnership University NHS Foundation Trust

  Address

  Ashingdon Unit, Rochford Hospital,

  Union Lane,

  Rochford, Essex,

  SS4 1RB

  
  

  Employer's website

  https://eput.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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