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Job Description
- Req#: A2096-25-0002?language=en&page=935&sort=publicationDateDesc
- Familiarise yourself with the features and functionality of the clinical system and any associated programmes to ensure knowledge is current and systems are efficiently and effectively utilised
- Escalate technical issues to the appropriate person and/or organisation
- Liaise with key contacts to ensure all staff and work processes are effectively contributing to practice clinical performance and meet contractual clinical requirements
- To provide general administrative support to the practice manager, doctors and health professionals at Beechfield Medical Centre. One of these roles will sit predominately within our Medical Secretary Team and the other in the Clinical Admin Team
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Admin Manager with all clerical and administrative duties.
- To establish and maintain administrative systems so that computer information is easily accessible and secure.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computerised clinical system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave.
- To receive and dispatch mail as required
- To carry out photocopying of patient records as required
- To carry out Choose and Book (ERS) procedures for referrals.
- Support the practice with recalling patients in a timely manner
- Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol.
- Compose appropriate patient letters and information leaflets.
- To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes.
- To support with all practice administrative tasks as required
- To conduct searches on the clinical system to identify patients for recall and ensure invites are made in a timely manner via telephone or letter and appropriately read coded within the patients medical record.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Operate the programme of recall to harmonise recall for patients on multiple registers, thereby reducing impact on patients and reduce unnecessary patient contacts.
- Operate the programme of recall to smooth workload across the financial year as much as possible.
- Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol.
- Compose appropriate patient letters and information leaflets.
- To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes.
- Maintain an overview of Population Manager achievement to ensure the practice is on track for clinical performance (for QOF and Eclipse)
- Proactively manage and liaise with key contacts to address any areas of potential or actual under performance.
- Within defined protocols enter and amend clinical read codes in patients medical records
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Admin Manager with all clerical and administrative duties.
- To establish and maintain administrative systems so that computer information is easily accessible and secure.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computerised clinical system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave.
- To receive and dispatch mail as required
- To carry out photocopying of patient records as required
- To carry out Choose and Book (ERS) procedures for referrals.
- Support the practice with recalling patients in a timely manner
- Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol.
- Compose appropriate patient letters and information leaflets.
- To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes.
- To support with all practice administrative tasks as required
- To conduct searches on the clinical system to identify patients for recall and ensure invites are made in a timely manner via telephone or letter and appropriately read coded within the patients medical record.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Operate the programme of recall to harmonise recall for patients on multiple registers, thereby reducing impact on patients and reduce unnecessary patient contacts.
- Operate the programme of recall to smooth workload across the financial year as much as possible.
- Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol.
- Compose appropriate patient letters and information leaflets.
- To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes.
- Maintain an overview of Population Manager achievement to ensure the practice is on track for clinical performance (for QOF and Eclipse)
- Proactively manage and liaise with key contacts to address any areas of potential or actual under performance.
- Within defined protocols enter and amend clinical read codes in patients medical records
- Experience of working in general practice in a similar administrative role
- Experience of recall management
- Experience of working in general practice in a similar administrative role
- Experience of recall management
Job summary
Main duties of the job
About us
Beechfield Medical Centre is a well-established and highly regarded GP practice based in the heart of the Lincolnshire market town of Spalding, operating from modern purpose built premises. We are looking to appoint several new team members as we look to develop and enhance the services we are able to offer to our nearly 21,500 patients.
Details
Date posted
12 May 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2096-25-0002
Job locations
Beechfield Gardens
Spalding
Lincolnshire
PE11 1UN
Job descriptionJob description
Job responsibilities
Job responsibilities
Person SpecificationPerson Specification
Experience
Desirable
Experience
Desirable
Employer details
Employer name
Beechfield Medical Centre
Address
Beechfield Gardens
Spalding
Lincolnshire
PE11 1UN
Employer's website
Employer details
Employer name
Beechfield Medical Centre
Address
Beechfield Gardens
Spalding
Lincolnshire
PE11 1UN
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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