NHS

Administrator


PayCompetitive
LocationWadhurst/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: U0087-25-0004?language=en&page=1270&sort=publicationDateDesc

      Job summary

      Are you passionate about providing excellent primary care?

      Thats our focus at Sussex Primary Care.We work with GPs, Nurses, Pharmacists, Paramedics,practice staff and patients to achieve a different kind of future for primary care.Our growing organisation is driven by the sole ambition of delivering excellent care to our population while looking after the people who do the caring.

      We are looking for an Administrator to join our Wadhurst Medical Group administration team, to provide a specialist resource for patients within our practice in collaboration with other members of the multidisciplinary team.

      Main duties of the job

      • Triaging, scanning, coding and clinical letters in line with practice protocols.
      • Accurately summarising and coding relevant information into patients electronic healthcare records.
      • Completing new patient registrations and dealing with registration queries.
      • Completing referrals sent by the clinical team, in order of urgency, ensuring that where appropriate, the correct service is chosen in the NHS e-Referral Service (e-RS) and blood results or any other require information are sent with the referral.
      • Managing queries from patients regarding referrals.
      • Processing death notifications and completing medical examiner/coroner referrals in line with practice protocols.
      • Undertaking routine tasks sent by clinical team members.
      • Supporting the reception team when required.
      • Taking the post to the Post Office at the end of every day.
      • Supporting the completion of any private work that comes into the practice from either patients or external organisations (e.g. insurance companies).
      • Providing support and advice to trainee GPs, locums and regular GPs regarding referral pathways.
      • Building relationships with GPs, Locums, Nurses and other clinical and non-clinical practice staff, and providing any other administrative support as required, in line with the needs of the practice.
      • Maintaining a clean and tidy working area at all times.

      About us

      Wadhurst Medical Group offers general medical services to people living and working in Wadhurst,Ticehurst and the surrounding area of East Sussex on the border of Kent. The Surgery is run by Sussex Primary Care Ltd -https://www.sussexprimarycare.co.uk/.

      Sussex Primary Care (SPC) manage several GP surgeries across Sussex.The business is a wholly owned subsidiary of Sussex Community NHS Foundation Trust (SCFT) and was set up to support GP practices looking for a different way of working, forming a unique and innovative partnership between GP services and NHS Community Services.

      Date posted

      17 March 2025

      Pay scheme

      Other

      Salary

      £12 an hour

      Contract

      Permanent

      Working pattern

      Full-time, Part-time, Flexible working, Compressed hours

      Reference number

      U0087-25-0004

      Job locations

      Belmont Surgery

      St. James Square

      Wadhurst

      East Sussex

      TN5 6BJ


      Job description

      Job responsibilities

      Job responsibilities will include:

      • Triaging, scanning, coding and workflowing clinical letters in line with practice protocols.
      • Accurately summarising and coding relevant information into patients electronic healthcare records.
      • Monitoring generic email boxes and actioning emails in a timely manner.
      • Photocopying documentation as required.
      • Completing new patient registrations and dealing with registration queries.
      • Completing referrals sent by the clinical team, in order of urgency, ensuring that where appropriate, the correct service is chosen in the NHS e-Referral Service (e-RS) and blood results or any other require information are sent with the referral.
      • Booking appointments for patients where further investigations are required.
      • Sending Advice and Guidance requests on behalf of clinical team members and ensuring responses are saved on patients electronic healthcare records and communicated to the referring clinician.
      • Monitoring and actioning e-RS worklists.
      • Managing queries from patients regarding referrals.
      • Processing death notifications and completing medical examiner/coroner referrals in line with practice protocols.
      • Undertaking routine tasks sent by clinical team members.
      • Supporting the reception team when required.
      • Taking the post to the Post Office at the end of every day.
      • Supporting the completion of any private work that comes into the practice from either patients or external organisations (e.g. insurance companies).
      • Providing support and advice to trainee GPs, locums and regular GPs regarding referral pathways.
      • Building relationships with GPs, Locums, Nurses and other clinical and non-clinical practice staff, and providing any other administrative support as required, in line with the needs of the practice.
      • Maintaining a clean and tidy working area at all times.
      Job description

      Job responsibilities

      Job responsibilities will include:

      • Triaging, scanning, coding and workflowing clinical letters in line with practice protocols.
      • Accurately summarising and coding relevant information into patients electronic healthcare records.
      • Monitoring generic email boxes and actioning emails in a timely manner.
      • Photocopying documentation as required.
      • Completing new patient registrations and dealing with registration queries.
      • Completing referrals sent by the clinical team, in order of urgency, ensuring that where appropriate, the correct service is chosen in the NHS e-Referral Service (e-RS) and blood results or any other require information are sent with the referral.
      • Booking appointments for patients where further investigations are required.
      • Sending Advice and Guidance requests on behalf of clinical team members and ensuring responses are saved on patients electronic healthcare records and communicated to the referring clinician.
      • Monitoring and actioning e-RS worklists.
      • Managing queries from patients regarding referrals.
      • Processing death notifications and completing medical examiner/coroner referrals in line with practice protocols.
      • Undertaking routine tasks sent by clinical team members.
      • Supporting the reception team when required.
      • Taking the post to the Post Office at the end of every day.
      • Supporting the completion of any private work that comes into the practice from either patients or external organisations (e.g. insurance companies).
      • Providing support and advice to trainee GPs, locums and regular GPs regarding referral pathways.
      • Building relationships with GPs, Locums, Nurses and other clinical and non-clinical practice staff, and providing any other administrative support as required, in line with the needs of the practice.
      • Maintaining a clean and tidy working area at all times.

      Person Specification

      Experience

      Essential

      • Administrative experience

      Desirable

      • Primary Care experience
      Person Specification

      Experience

      Essential

      • Administrative experience

      Desirable

      • Primary Care experience

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Sussex Primary Care

      Address

      Belmont Surgery

      St. James Square

      Wadhurst

      East Sussex

      TN5 6BJ


      Employer's website

      http://www.sussexprimarycare.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Sussex Primary Care

      Address

      Belmont Surgery

      St. James Square

      Wadhurst

      East Sussex

      TN5 6BJ


      Employer's website

      http://www.sussexprimarycare.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.