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Job Description
- Req#: C9085-WHC-22055?language=en&page=198&sort=publicationDateDesc
- Access to a vehicle that can be used for business purposes and hold a full and valid driving licence.
- Previous experience of working in a customer facing role
- Excellent customer service skills
- Experience of inputting accurate and timely data onto electronic systems
- Ability to learn, understand and utilise
- appropriately
- Ability to treat all patient and other hospital information confidentially
- Recognition of factors in maintaining own and others health, safety and security
- The ability to communicate basic or sensitive information to colleagues, patients and relatives
- The ability to pay close attention to detail in written and electronic communication and information storage
- The ability to work as part of a wider multi-disciplinary team to ensure high quality administration support
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
- The ability to suggest & demonstrate changes to own practice
- Responsible for the safe use of equipment and other resources
- Maintains quality in own work
- Previous experience of carrying out
- general admin procedures in an office
- environment
- Previous experience of working in the
- NHS
- Good general education
- ECDL or equivalent IT experience
- English & Maths GCSE or equivalent
- NVQ Level 2 in Administration or Customer Care or equivalent experience
- Access to a vehicle that can be used for business purposes and hold a full and valid driving licence.
- Previous experience of working in a customer facing role
- Excellent customer service skills
- Experience of inputting accurate and timely data onto electronic systems
- Ability to learn, understand and utilise
- appropriately
- Ability to treat all patient and other hospital information confidentially
- Recognition of factors in maintaining own and others health, safety and security
- The ability to communicate basic or sensitive information to colleagues, patients and relatives
- The ability to pay close attention to detail in written and electronic communication and information storage
- The ability to work as part of a wider multi-disciplinary team to ensure high quality administration support
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
- The ability to suggest & demonstrate changes to own practice
- Responsible for the safe use of equipment and other resources
- Maintains quality in own work
- Previous experience of carrying out
- general admin procedures in an office
- environment
- Previous experience of working in the
- NHS
- Good general education
- ECDL or equivalent IT experience
- English & Maths GCSE or equivalent
- NVQ Level 2 in Administration or Customer Care or equivalent experience
Job summary
Administrator - Band 2
Central Booking Office - Jenner House, Chippenham
Part Time (22.5 Hours) - Permanent
Wednesday to Friday 8am - 4pm
An opportunity has arisen for a part time Administrator to support our Outpatient Physiotherapy Service within our Central Booking Office Team based at Jenner House, Unit E3, Langley Park, Avon Way, Chippenham SN15 1GG. There may be opportunities to hot desk from other Wiltshire Health and Care sites.
The role is demanding and interesting and will require someone who is flexible and able to work under pressure and deal with a variety of tasks.
Main duties of the job
You will provide admin support, this involves (but is not limited to) receiving electronic referrals and telephoning patients to book appointments.
Experience of patient administration systems would be advantageous.
If you are enthusiastic, have good IT and communication skills and enjoy working in a team then we would like to hear from you. In return we can offer you a supportive, fast moving and varied job, in an often-busy environment.
We are a busy, friendly team, who would welcome the opportunity to work with a new member of staff willing to contribute to the on-going development of the services we provide.
For an informal discussion please contact:
Heather Byrd, Administration Manager by email heather.byrd@nhs.net or phone 07787271763
About us
Wiltshire Health and Care provides community based health services, enabling people to live healthy independent lives. Our Vision is to enable people to live independant and fulfilling lives for as long as possible. We are an NHS partnership organisation, focused entirely on delivering quality health and care to the people of Wiltshire - not on making a profit.
There has never been a better time to join us. Community services are expanding as part of the NHS Long Term Plan and the population of Wiltshire has never needed the energy, enthusiasm and commitment of our community-focused teams more than now. You will join a friendly and supportive team who live our values of Quality, Integrity, Partnership and Change, which were developed with our staff, patients and carers.
If you already live in or near Wiltshire, youll know that it is a great place to live and work: rolling countryside, bustling market towns and vibrant city life combined with excellent transport links and good schools. If you are looking to move to the area, we offer local employment and a chance to play a crucial role as part of your new community straight away. What are you waiting for?!
Date posted
26 September 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9085-WHC-22055
Job locations
Avon House
Langley Park
Chippenham
Wiltshire
SN15 1GG
Job descriptionJob description
Job responsibilities
Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.
Job responsibilities
Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.
Person SpecificationPerson Specification
Additional Criteria
Essential
Experience
Essential
Desirable
Qualifications
Essential
Additional Criteria
Essential
Experience
Essential
Desirable
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wiltshire Health and Care LLP
Address
Avon House
Langley Park
Chippenham
Wiltshire
SN15 1GG
Employer's website
https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Wiltshire Health and Care LLP
Address
Avon House
Langley Park
Chippenham
Wiltshire
SN15 1GG
Employer's website
https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.