Perdoceo Education

Admissions Advisor - California Southern University

Employment typeFull-Time

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  • Job Description

      Req#: 9390

      The National Admissions Advisor, entry-point position, will interface with prospective students in support of their decision to attend/select school. In addition to communicating the philosophy and features of the school and serving as an advocate for prospective students, a National Admissions Advisor must meet the school’s quantitative and qualitative goals and objectives, as established, in an accurate, professional, and compliant/ethical manner using school-approved admissions processes and procedures.
      • Responsible for developing, managing and meeting action plans in order to obtain personal and departmental student population objectives
      • Evaluate monthly activity against standards and personal inquiry goals
      • Professionally assists prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.
      • Conduct telephone interviews and e-mail correspondence to identify student prospects to determine their educational needs, concerns and interests.
      • Develop a rapport with prospective students and maintain contact with them frequently.
      • Partners with departments outside of Admissions including Financial Aid, and Academics to ensure the delivery of a high level of service to every student including degree programs.
      • Consistently operates within, and is measured with respect to, the school’s expected behaviors: Execution, Communication/Feedback and Professionalism.
      • Ensure compliance with applicable University policies and procedures.
      Other Duties as Assigned or Requested
      • Willingness to work nights, weekends, and holidays.
      • Ability to work in a fast-paced environment
      • Ability to remain flexible and easily adapt to changes in work environment or schedule.
      • Advisors provide a positive, professional impression for students and staff on the phone and via email.
      • Ability to handle multiple tasks and meet deadlines as well as communicate effectively with individuals from diverse backgrounds.
      • Ability to achieve success individually and as part of a team in a highly structured and regulated work environment
      Required Skills
      • Basic computer skills – experience with Microsoft (WORD, Excel, Outlook) preferred
      • Possesses excellent verbal communication skills, particularly telephonic – and good written communication skills
      • Persistence combined with a positive attitude and approach to work and others – self-motivating work style
      • Mature, positive and collaborative interpersonal skills
      • Learns to effectively utilize all applicable school systems, databases and tools effectively.
      • Entry point position with the ability to grow within the organization.
      Required Education and Experience
      • High School diploma or its equivalent required
      • Entry level experience in sales and/or customer service
      Preferred Education and Experience
      • College degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
      • 1-2 years’ experience in sales and/or customer service
      • Post-secondary Higher Education admissions experience

      Minimum Internet Requirements

      • Broadband Internet Download Speed of 25Mbps or greater
      • Broadband Internet Upload Speed of 3Mbps or greater

      Recommended Internet

      • Broadband Internet Download Speed or 100Mbps or greater
      • Broadband Internet Upload Speed of 10Mbps or greater

      What we offer*

      • Salary Range between $20 and $25 per hour
      • Paid time off
      • Paid sick leave
      • Paid holidays
      • Comprehensive medical, pharmaceutical, dental, and vision benefits
      • Health savings and flexible spending accounts
      • 401(k) savings plan with company match
      • Employee Stock Purchase Plan (ESPP)
      • Company paid life insurance and disability insurance - subject to eligibility
      • Company paid tuition assistance – subject to eligibility and approval
      • Employee Assistance Program (EAP)
      • Prenatal and adoption assistance
      • Additional ancillary programs are available upon benefit enrollment eligibility

      *Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

  • About the company

      Perdoceo Education Corporation is a private company that currently owns four for-profit universities, including American Intercontinental University, Colorado Technical University, California Southern University, and Trident University International.