Position: Admissions Counselor

Department: Admissions - Recruiting

Campus: North Manchester

Target Hire Date: February 2024

Position Overview:

The Admissions Counselor is responsible for the one-to-one recruitment of prospective students to meet the individual and institutional goals to Manchester University. The primary function is to conduct the various recruitment and admissions activities designed to attract, prepare, and enroll students at Manchester University. This position will develop dynamic and inclusive relationships with students/families and lead them through the entire enrollment process. This individual will be expected to adhere to and contribute to the University and Admissions mission and vision statements and delivery of professional, personal service.

Essential job functions:

Off-Campus & Travel:

• Plan, implement, and participate in off-campus recruiting events such as University fairs, high school visits, and other campus and off-site visits as needed.
• Introduce students and families to Manchester through individual interactions and/or group presentations and do appropriate follow-up with new interested students.
• Develop and foster strong relationships with high school guidance counselors and Manchester alumni in areas that may strengthen the institution.
• Represent Manchester University in a professional manner at all times.

On-campus/Daily Responsibilities:

• Correspond with applicants through email, telephone, texting, and handwritten notes.
• Meet with prospective students and their families on campus and provide campus tours as needed.
• Participate in on-campus recruiting events such as Spartan Days, Preview Days, Academic Days, LEAD Celebration, Admitted Student Days, scholarship events, etc.
• Interact with faculty, advisors, coaches, and other Manchester administrators to coordinate successful campus visits.
• Evaluate and process applications based on transcripts, rank, recommendations, and other documentation provided resulting in admission or recommendation for admission.

Communication Outreach:

• Make outgoing communication to inquiries and applicants to discuss next steps in the process, financial aid packages, and determine interest level in Manchester University,
• Provide information on Manchester curriculum, financial aid, billing, the application process, scholarships, campus housing, health services, campus life, network access/ITS, etc.
• Promote and schedule campus visits for prospective students as needed.
• Record comments, interest level, and other necessary record updates in the department’s CRM system.

Financial Aid and Enrollment:

• Assist students and families with the financial aid process.
• Discuss financial aid packages, payment options, and timelines with students/families.
• Remind students to complete the necessary processes to secure financial aid, such as completing the Master Promissory Note, Entrance Counseling, and verification.
• Work with families on balance payment arrangements.

General Activities:

• Participate in weekly admissions meetings.
• Support and model a positive team “can-do” attitude in the admissions office and throughout the University community.
• Establish and maintain relationships throughout the University community.
• Represent the institution at approved professional organizations.
• Organize, manage, and prioritize multiple responsibilities at once.
• Participate in enrollment activities as needed (orientation events, Move-in Day/Week of Welcome, etc.).
• Provide support to students as needed as they adjust and transition to the college experience.
• Ability to work from home as needed using cutting-edge, web-based call/text/video technology.
• Other duties as assigned.

Requirements:

• A commitment to fostering an environment of diversity and inclusion among students, faculty, and staff.
• Bachelor’s degree.
• Must demonstrate experience, skills, and commitment to fostering an environment of diversity and inclusion in student, faculty, and staff.
• Must possess a valid driver’s license, travel extensively, read maps, and have reliable transportation.
• Must have the capacity to be flexible, assertive, intuitive, patient, personable, and empathetic.
• Advanced computer skills, including MS Office Suite and video conferencing platforms.
• Multilingual and/or bilingual is preferred (Spanish).
• Understanding and general knowledge/use of Facebook, Instagram, Twitter, and other identified social media platforms.

Qualifications

• Excellent interpersonal skills including the ability to interact with students, parents, faculty, staff, and the public.
• Ability to promote Manchester University efforts in multicultural recruitment.
• Experience with public speaking and presentations.
• Ability to develop and maintain highly effective relationships both internally and externally.
• Ability to influence, communicate, respond, and interact with a wide array of individuals.
• Strong time management, detail orientation, and organizational skills.
• Solid sense of confidentiality and discretion.
• Ability to work independently and collaboratively in a team-based environment.

General information: Manchester University is an independent, liberal arts university with a campus in North Manchester, Ind., where approximately 1,300 students choose from at least 60 areas of undergraduate study, two master's programs, and 21 NCAA Division III varsity sports. Our second campus in Fort Wayne is home to growing health science programs, including athletic training, nursing, nutrition and nutrigenomics, pharmacy, pharmacogenomics, and physical therapy.

Manchester has a distinctive commitment to developing respect for ethnic, cultural, and religious pluralism and international consciousness. Manchester University respects the infinite worth of every individual and graduates persons of ability and conviction who draw upon their education and faith to lead principled, productive, and compassionate lives that improve the human condition. As an institution rooted in the tradition of the Church of the Brethren, Manchester University values learning, faith, service, integrity, diversity, and community.

Work schedule: This is a full-time, non-exempt position. Forty (40) hours per week (8:00 am-5:00 pm) will be the general rule. However, depending on the project cycles and workflow demands of the College, additional hours or workday schedule changes may be required occasionally.

To apply: We seek a candidate with a commitment to working effectively with students, faculty, and staff of diverse backgrounds. The review of applications begins immediately and will continue until the position is filled. Apply online via ADP and upload a cover letter and resume with your completed employment application. Questions can be emailed to HR@manchester.edu.

Manchester University is an equal-opportunity employer.

Applicants who further diversify our faculty and staff are warmly welcome.