Westminster Theological Seminary
Admissions Counselor - OL MDiv/MAR/MATS
This job is now closed
Job Description
- Req#: 2488867
- Provide highly-rated customer support for prospective students by responding to logistic questions such as program structure, cost, financial aid, transfer of credits, and other program details through our various platforms for communication. (30%)
- Offer personal advising to applicants by helping them assess their fit for the program and providing high-quality support throughout the application process. (30%)
- Maintain our application processing platform by responding to incoming conversations, organizing the contacts in the CRM system, rerouting messages to other staff as needed, and more. (20%)
- Provide 1-on-1 video and phone appointments to prospective students. Availability should be distributed throughout the week (TBD with team) to accommodate the varying schedules of inquirers and should include at least 2 evening time slots. (20%)
Serve with the department director, and team to provide professional, prompt, and friendly interaction with prospective students. The role provides personal advising to applicants by helping them assess their fit for the program and providing high-quality support throughout the application process. This role focuses on providing high touch care to applicants throughout the application process.
Duties and responsibilities
About the company
Westminster Theological Seminary is a theological seminary in the Reformed theological tradition in Glenside, Pennsylvania.
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